Job Title
Sales Capability Development Manager
Job Field
Administration, Secretarial, Sales, Marketing
Purpose
The role would be responsible for creating and implementing training programs and overseeing the development of careers in the Sales organisation.
Coordinate performance, competencies and evaluates productivity in the Sales Department.
Leading and driving the Fanmilk internal and external capability agenda.
Develop Sales Competencies framework for Fan Milk.
Evaluate and test competencies of the sales team.
Ensure the Sales Execution -Tablet solution is function appropriately.
Ensure accuracy in Sales force KPI Reporting
Manage the Data gathering Unit.
Develop and implement an induction program for SO, RSM etc.
Drives and monitors performance evaluation and coaching between NSM/RSMs and RSMs/SO.
Identify the potentials of high performers and build on their strengths.
Pool best practise and train the team on how to improve KPI performance.
Establishes and evaluates metrics for assessing training effectiveness.
Analyzes and evaluates training needs, gaps on an on-going basis to keep trainings current, effective and result driven
Develop a process for Regions to reward performing SOs in conjunction with HR
Accountabilities
Recruitment and induction; lead the recruitment and induction for vacancies and expansion in the Sales organisation..
Delivery of the training plan On Time in Full – OTIF
Drive a winning culture; lead coaching and coordinate monthly Regional meetings and ensure target understanding.
Maintain and update Sales team information documents
Reporting and Scope ie IPE Factor: Knowledge/teams & breadth
Sales Execution
Tablet Solution functionality.
Accuracy in Salesforce KPI Reporting
Accuracy in Vendor, Customer Weekly Sales Report
ROI on Training
Training Cost
Percentage of Employee below competence
Training hours per employee
Training Cost/Turnover
Qualifications and Experience
Candidate must be an outgoing and convincing personality; with a sense of urgency, who can communicate at all levels and persuade key stakeholders in to the right course of action.
Leadership skills
Minimum of first degree in Business Admin, Marketing or other related discipline (2.2)
The Ideal person must have financial and business acumen.
Minimum of 5 years post graduate experience in sales of FMCG with multi-cultural, multinational environment.
IT skills eg MS office – Powerpoint, Excel, Word
A desire to constantly improve training effectiveness by developing new approaches
Presentation Skills
Must have exceptional Training management and facilitation skills
Planning, organising and analytical skills
Ability to Drive – Possession of valid Driver’s Licence
Result oriented
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