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Friday, July 31, 2015
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Store Manager at My Extensionz


My Extensionz is an internationally known hair extension brand with retail boutiques in the United States and
soon to be Africa. The unique consultation experience in our Boutiques complements our status as a luxury brand. Clients are greeted by friendly, knowledgeable Client Care Liaisons and are welcomed to review, touch and evaluate as many pieces of hair as they would like—providing an experience that places us well above the often restrictive experience in the typical beauty supply boutique. My Extensionz has grown exponentially over the past several years into a strong and thriving organization of highly motivated and exceptionally talented individuals. We are looking for a person to work in our newest Boutique in Lagos Nigeria located in Lekki Phase 1 at the Centro Lekki Mall.


Store Manager



 


The ideal candidate for this position is able to work independently and also be an active part of our close-knit team. We are looking for someone who is able to multitask effortlessly. The candidate will be comfortable and charismatic when they interact with Clients in person and over the phone. The person who fills this position will have the ability to thrive in a small casual work environment and still maintain a high level of professionalism. We are looking for full-time and part time individual.
Job responsibilities include but are not limited to the following:           


  • Ability to provide a superb client experience

  • Ability to interact in a charismatic and professional way with our clients both in person and over the phone

  • Daily boutique maintenance

  • Inventory management

  • Daily financial reconciliation/reporting and deposits

  • Ability to interact in a charismatic way with our clients both in person and over the phone

  • Participate in boutique Social Media requirements which include tweeting, blogging, submitting photos and videos on a daily/weekly/monthly basis

  • Provide coverage for any other Boutique locations as and when needed

  • Ability to work independently and in a team seamlessly

Job Requirements:           


  • 2-year College Degree (or equivalent work experience)

  • Retail and/or Client Service experience

  • Knowledge of hair extensions preferable

  • Proficiency in the Microsoft Suite, especially Word, Excel and Outlook

  • Familiarity with POS

  • Ability to learn quickly and multi task in a fast paced environment

  • Excellent written and verbal communication skills

  • Experience with Social Media (Twitter, Instagram, Facebook, Pinterest)

  • Meticulous attention to detail and ability to carry an assignment to completion

  • Strong work ethic with solid work history

  • Verifiable references

Compensation:           


  • Monthly salary plus an incentive bonus and commission structure for all employees. (Paid monthly and annually)

  • 30% employee discount for purchases.                   

Please note: You must be able to pass a criminal background check. If you have a flair for fashion, a background in retail, a general knowledge of the hair or beauty industry, and are looking to join a growing company, this may be a great opportunity for you. This position will be based in Lagos, Nigeria Lekki Phase 1.


Method of Application
To apply for this position, click here




Store Manager at My Extensionz
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Current Vacancies at Nigeria LNG Limited



Nigeria LNG Limited, a world-class company helping to build a better Nigeria, seeks to engage suitable candidates for


immediate employment.



Head Business Improvement



 



JOB OBJECTIVE
To formulate, initiate, and implement strategies to grow a culture of lean management, zero waste, and continuous improvement in NLNG and its subsidiaries to enhance value creation and deliver an efficient, resilient and competitive Organization.

MAIN ACCOUNTABILITIES





• Plan, develop and manage the NLNG Continuous Improvement Framework; measure and assess the maturity level of the organisation and individual departments /divisions on the framework with the aim of moving from basic to mature/advanced.
• Plan, initiate, co-ordinate and implement process reviews and process redesigns across the Company and its subsidiaries to enhance organisational efficiency.
• Plan, initiate and provide strategies and steers on Business Improvements and / LEAN methodologies across NLNG and its subsidiaries to ensure that Company adapts to changing business environment and remain competitive on a sustainable basis.
• Drive and facilitate the Culture Alignment Journey to ensure its sustainability and embed in the NLNG Way of Work and Corporate Management System.
• Initiate strategies to embed a culture of Sustainable and Continuous Improvement in the organisation; working with the Leadership Team, Cross Functional Teams and the larger organisation to achieve this objective.
• Facilitate the delivery of significant and quantifiable process improvement and financial benefits across the company and its subsidiaries.
• Provide leadership / mentoring / training to all levels and functions of NLNG and its subsidiaries on the use and practice of Lean methodology and tools to create value and competitive advantage.



Requirements



Education
A University degree.

Experience
10-12 years post graduate experience, with a minimum of 5 years’ experience in required function in a reputable organization, preferably an oil and gas company. Knowledge of Project Management, Control Framework, Risk Management and related areas will be an advantage.





Method of Application



Interested and suitably qualified candidates should click here to apply online.



Current Vacancies at Nigeria LNG Limited
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Career Opportunities at Hamilton Lloyd and Associates



Hamilton Lloyd and Associates is a young and innovative boutique human resources firm, which is focused on offering personalized


services to organizations across a diverse range of sectors. The Hamilton Lloyd process involves a deep understanding of the client’s organizational culture, strategic objectives and needs to ensure that a tailor-made solution is proffered.



Planner / Engineer



 



Our Client
For confidentiality reasons, information about our client is, for reference sources and non-shortlisted candidates, limited to the following:

As part of water sector reform initiatives to guarantee sustainable access to basic sanitation and basic water supply in Port Harcourt city, our client are implementing the first phase of the Port-Harcourt Water Supply and Sanitation Project with support from the African Development Bank (AfDB) and the World Bank (WB). They have therefore identified the immediate need to recruit competent and suitably qualified professionals to fill various positions within the organization.”


The company has decided to start the search for an experienced Administrative Manager and the position will be based in Port Harcourt.


Job Purpose:
To ensure effective management and utilization of the company’s resources to achieve set goals and objectives.


Main Responsibilities:




  • Assist the Water and Sanitation Engineer to:

  • Carry out project planning activities related to the water supply and sanitation system

  • Contribute to project budget preparation and annual work plan.

  • Provide support and expert advice to the Project Coordinator,  particularly as it relates to presenting to stakeholders, technical aspects(planning, design, construction and maintenance) of the project, including source development, treatment, storage, and supply.

  • Prepare Terms of Reference, and assist in the evaluation of engineering related consultancies and contractors.

  • Undertake works contract management activities including site inspections, attendance of site meetings, preparation of regular project progress reports, review and processing of variation orders and contractors’ claims.

  • Assist the Project Coordinator to action all consultancy and construction contract correspondence.

  • Create a data base with all technical information of existing systems and facilities including detailed description and current conditions.

  • Review Technical Operations guidelines, procedures and manuals and create a maintenance plan for PHWC assets.

  • Carry out any other activities that are assigned by the Water and Sanitation Engineer.


Job Specific Competencies/Skills:


  • Computer literacy with proficient knowledge of Microsoft Word, Excel, Power Point and Internet.

  • At least four years of recent post-qualification experience in implementing engineering infrastructure projects.

  • Knowledge of and experience in procurement activities in general.

  • Experience with donor funded projects is a requirement and experience with ADB or WB an advantage.


Education:
Bachelor Degree in Civil Engineering or related field in water and sanitation is required. Master of Science degree in Civil Engineer will be an advantage.

Experience:
Minimum of 5 years relevant working experience.





Accountant



 



Our Client
For confidentiality reasons, information about our client is, for reference sources and non-shortlisted candidates, limited to the following:

As part of water sector reform initiatives to guarantee sustainable access to basic sanitation and basic water supply in Port Harcourt city, our client are implementing the first phase of the Port-Harcourt Water Supply and Sanitation Project with support from the African Development Bank (AfDB) and the World Bank (WB). They have therefore identified the immediate need to recruit competent and suitably qualified professionals to fill various positions within the organization.


The company has decided to hire an experienced Accountant and the position will be based in Port Harcourt.


Job Purpose:
The Accountant is responsible for providing financial system services support for the Financial Management System focussing on structure and controls, including report design, key performance indicators and financial modelling in order to ensure effective, efficient and accurate financial operations. The Accountant must comply with established policies and procedures.


Main Responsibilities:




  • Establish the financial management system for the project including preparation of financial management sections of the Project Implementation Manual and financial procedures manual in accordance with ADB and WB requirements where applicable; and subsequently ensure strict adherence to installed control arrangements and procedures.  

  • Maintain and update all books of accounts and records promptly in line with international accounting standards and project financier requirements (ADB and WB).

  • Timely processing and approval of payment requests in respect of project activities, ensuring that the expenditures are incurred in accordance with the FA.

  • Oversee the preparation of monthly bank reconciliation statements of project bank accounts.

  • Support the PIU  in preparing annual  budgets; prepare disbursement requests / withdrawal applications on regular basis to WB and ADB in line with applicable procedures of these project financiers; prepare periodic unaudited interim financial reports (monthly, quarterly/calendar semester, annually); prepare disbursement reports as input to project progress reports within stipulated submission deadlines and in formats agreed with the project financiers.

  • Support the PIU in recruitment of External Auditors.  Ensure the annual financial statements are audited and submitted within the stipulated submission deadline to the project financiers. Follow up on FM issues and audit queries/implementation of recommendations made by the internal/external auditors.

  • Maintain constant liaison with project financiers (ADB, WB, and Rivers State Government) on financial management issues.

  • Carry out any other activities that are assigned by the Financial Management Specialist or the Managing Director.


Job Specific Competencies/Skills:


  • Knowledge of accounts payable, accounts receivable and maintaining general ledgers

  • Knowledge of payroll functions and procedures

  • Ability to maintain a high level of accuracy in preparing and entering financial and payroll information ability to maintain confidentiality concerning financial and employee files

  • Solid financial systems skills and a background in financial analysis and accounting.

  • Strong working knowledge of the Oracle Financials software suite or similar fully integrated systems


Environmental / Sector demands:


  • Rapidly changing environment in the public sector and development agency projects


Education:


  • Degree in Accounting or any related course

  • A professional membership in any of the following associations: CIMA (Chartered Institute of Management Accountants) ,ACA (Association of Chartered Accountants), ACCA (Certified Chartered Accountant)

  • At least four years post qualification experience in Financial Management of donor funded development projects.  Experience with ADB or WB is an advantage.

  • Experience of financial management in public institutions is desired.


Experience:


  • 6+ relevant working experience.


Leader E commerce Expert Sales



 



Our Client
For confidentiality reasons, information about our client is, for reference sources and non-shortlisted candidates, limited to the following:

Our client is a global technology company in the payments business. They connect financial institutions, governments and businesses worldwide and enable them to use convenient electronic forms of payment. As part of their growth structure, they are looking to fill the position of a Leader Ecommerce Expert Sales, below is a detailed description of the role.


Overview:




  • Driving sales & managing the Implementation of MiGS/DataCash/SMEOnline and SecureCode products in market.

  • Provide expert Ecommerce products consultation and support.

  • Based in Lagos, Nigeria, this position is responsible for the market deployment of selected E-Commerce payments solutions, such as SecureCode and DataCash/MiGS

  • This position is fully accountable for program execution, ensuring both market and product readiness for our next generation of E-Commerce payment products.

  • Focusing on the entire end-to-end delivery process having full responsibility for overall program management, including the validation of business and functional requirements and the successful execution of all company critical and strategically important DataCash/MiGS and SecureCode initiatives in Nigeria.


Role:


  • Conduct market development activities and drive market preparation activities, translating marketing strategy to sales and account strategies and channel management approaches if appropriate.

  • Assist with the creation of training materials and development activities to advance the capability of the downstream marketing team and account teams.

  • Manage the Sales & Customer Delivery pipeline for SecureCode and Datacash/MiGS payment solutions, working with the country and account managers to qualify and prioritize initiatives;

  • Work collaboratively with Product to create comprehensive go-to-market strategies and execution plans to deliver SecureCode and DataCash/MiGS products and services to the marke

  • Ensure that Customer Delivery is at all times closely integrated with, and positively supports the business, providing management at all levels with the necessary information to maximize revenue, profitability and efficiency

  • Obtain market feedback on unique, market specific requirements for new product features/ offerings, based on local market nuances, and revise roll out strategy as necessary.


MAN Specifications:


  • Strong and proven experience in the payments industry and deep understanding of telecommunications industry across the full spectrum of E-commerce technologies

  • Ability to grasp the complex technical requirements needed to lead the delivery of new products and solutions in market.

  • Extensive, proven project management and planning skills with a demonstrated record of success managing multiple projects with external and internal clients simultaneously

  • Ability to identify issues before they develop into problems; proactively resolve issues directly or through escalation to appropriate partners

  • Must be strategic, highly organized and able to attend to critical details

  • Able to clearly communicate complex technical and business information in an easy to understand manner; able to effectively deliver messages both verbally and in writing.


Qualifications and Skills


  • University degree. Advanced degree preferred

  • Good presentation and communication skills

  • Strong influencing and negotiating skills

  • Entrepreneurial and strategic mindset


Head, Audit & Investigation Unit



 



Our Client
For confidentiality reasons, information about our client is, for reference sources and non-shortlisted candidates, limited to the following:

Our client is a driven innovative and excellent financial provider, with the aim to consistently create exceptional value for their stakeholders. Their vision is to be the leading African financial services provider, delivering superior solutions to our customers while exceeding stakeholder’s expectations. Due to internal expansion, they are currently looking to hire a Unit Head and Investigation.





Objective:



To provide an independent and objective assurance/ consulting services to management and the board with the aim of adding value and improving the organizations operations – by bringing a systematic, disciplined approach to evaluate and improve the effective of risk management, control and governance processes.



Key Responsibilities and Accountabilities:


  • Individual occupying this position should have at minimum University first degree in any course

  • The individual should have up to 10- 12 years’ work experience with at least 5 years in Internal Audit practice

  • The individual should also possess the relevant Audit qualifications

  • Professional ethics: Promotes and applies professional ethics – Applies ethical principles and values to the activities being audited, adheres to the organization’s key policies, practices and procedures, assesses and fosters the ethical climate of the board and management, etc

  • Internal audit management: Develops and manages the internal audit function – be able to manage the entire audit process from planning to Audit reporting. Anticipates and responds sensitively to staff problems, concerns and questions, be able to articulate clear expectations and business goals and links these to organizational strategy, be able to monitors staff performance and workload and provides constructive and timely feedback to help others achieve their goals, coaches others to enhance their competence and professional development,

  • IPPF: Should be able to show proper understanding of the IPPF and knows how to apply the International Professional Practices Framework (IPPF)

  • Governance, risk and control: Applies a thorough understanding of governance, risk and control appropriate to the organization

  • Business acumen: Maintains expertise of the business environment, industry practices and specific organizational factors

  • Communication: Communicates with impact

  • Persuasion and collaboration: Persuades and motivates others through collaboration and cooperation

  • Critical thinking: Applies process analysis, business intelligence and problem solving techniques

  • Internal audit delivery: Delivers internal audit engagements

  • Possesses good understanding of systems audit 


Qualifications & Experience:


  • Minimum University First Degree In Any Course

  • 10 Years Minimum Experience

  • Must Be From Pension Company

  • Must Handle Entire Audit From Planning To Reporting

  • Must Have 5 Years Of Internal Audit Experience

  • Must Have IPPF – International Professional Practices Framework


Method of Application



Interested and suitably qualified candidates should please send CV/Resume touche@hamiltonlloydandassociates.com




Career Opportunities at Hamilton Lloyd and Associates
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Vacancy in a Foremost Consumer Electronics Company via Best Search



A Foremost Consumer Electronics Company is recruiting into the following position:





Sales Manager



 



Job Description:


  • Establishing new, and maintaining existing, relationships with customers.

  • Managing and interpreting customer requirements. 

  • Persuading clients that a product or service will best satisfy their needs.

  • Calculating client quotations. 

  • Negotiating tender and contract terms. 

  • Negotiating and closing sales by agreeing terms and conditions. 

  • Offering after-sales support services. 

  • Administering client accounts. 

  • Analyzing costs and sales. 

  • Preparing reports for head office. 

  • Meeting regular sales targets. 

  • Recording and maintaining client contact data. 

  • Co-coordinating sales projects. 

  • Supporting marketing by attending trade shows, conferences and other marketing events. 

  • Making technical presentations and demonstrating how a product will meet client needs. 

  • Providing pre-sales technical assistance and product education. 

  • Liaising with other members of the sales team and other technical experts. 

  • Solving client problems. 

  • Helping in the design of custom-made products. 

  • Providing training and producing support material for the sales team.


Requirements:


  • First Degree in Sciences or related field.

  • 5 – 10 years in experience in Sales of Inverters, Solar panels, electrical switches etc.

  • Relevant experience from Electrical/Electronic/Power/Energy sectors.

  • As a Sales Engineer, the candidate is required to combine technical knowledge with sales skills. The balance depends on the level of technical knowledge and understanding he/she need to sell the product the company is offering and to respond to clients’ queries.

  • Must be highly computer literate. (Report writing and IT skills).


Method of Application



Qualified and interested candidates should kindly forward their CVs to: oero@bsr.re




Vacancy in a Foremost Consumer Electronics Company via Best Search
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Vacancy at Alpha Mead Facilities & Management Services Limited



Alpha Mead Facilities & Management Services (AMFacilities) is Nigeria’s leading Facilities Management company servicing major clients in Oil and


Gas, Real Estate., Telecoms1 financial services and government agencies across major cities in Africa, As a result of increasing business activities, we require suitably qualify led individuals to fill the position below in our organization:



Information Management and Technology Manager



 



Job Scope



– Information Planning and Management
– Information Technology and Communication Services
– Technology Evaluation and Deployment
– Systems Development and Implementation
– Data and Documents Management
– IT Hardware and Software Management
– Network Application
– Technology Systems Application and Administration; SAGE HR, SAGE Finance, SAGE CRM, Maintenance Connection CMMS,



Corporater Performance Management



– IMT portfolio management
– Design Applications and Softwares for – – Building Construction Management
– Reporting standards across all functions and departments
– Systems, Standards and Specifications catalogues for various departments.
– Etc.



Skills



– Educational Qualification : Degree in Computer Science or any other related field, professional IT certifications in programming, database management will be an addded advantage
– Minimum of 5 years experience in IT



Method of Application



Interested and suitably qualified applicants should send their CV to recruitment@amfacilities.com




Vacancy at Alpha Mead Facilities & Management Services Limited
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Current Job at Versata



Versata provides enterprise software solutions that deliver business results, performance and scalability while dramatically reducing


IT spending. Versata’s patented solutions decrease IT expenditures by reducing hardware and associated maintenance, leveraging open source technology, and accelerating value delivery to business customers.



Versata Global SaasOps Manager



 



Job Description

You will be responsible for building out a globally dispersed SaaSOps team and ultra efficient application hosting infrastructure. Versata’s aggressive acquisition strategy has resulted in a set of inherited SaaSOps activities that already exist. You would prioritize directing an ongoing large lift and shift data center migration into AWS, focusing on AWS solutions to drive down costs while maintaining performance and meeting SLAs, and driving continual improvement through focus on long-term planning

Key Responsibilities



  • Manages all Versata’s customer-facing and internally focused SaaSOps environments and service delivery activities

  • Develops metrics to enable effective measurement of key performance indicators

  • Create and manages quarterly SaaSOps budget

  • Develops long-range staffing and resource planning for organic and inorganic growth

  • Develops, maintains and executes a clear integration playbook for SaaSOps inherited from future acquisitions




Required experience and education


  • Excellent verbal and written skills in English

  • At least 10 years of experience in IT Operations Management with at least 3 years of SaaSOps specific experience

  • Bachelor’s Degree in Management Information Systems or Computer Science from a reputable university

  • Advanced problem solving skills

  • Cloud-based hosting experience with Amazon EC2 (S3, RDS, Glacier, etc)

  • Experience with/or knowledge of CRM tools for tracking case/ticket lifecycle and KPI reporting

  • International experience, particularly with EMEA

  • Experience with building and managing globally dispersed teams

  • Experience managing and troubleshooting PostgreSQL based SaaS offerings


Desired Skills and Experience


  • Experience with lift-and-shift datacenter migrations into AWS a significant plus


Apply if…..
You have a strong passion to lead, build, and develop a best-in-class team, while thriving in a fast-paced environment. You have a strong analytical mind to identify and understand issues, problems, and opportunities using data from different sources in order to draw conclusions and use effective approaches for choosing a course of action. You are driven by exceeding customer expectations

Total compensation is $100,000/year (cash) for this full-time position.


To qualify, please provide a resume/CV demonstrating the required experience and skills. From there, to help us find the top 1% of talent, there will be a series of interviews and online skills examinations. We realize these are challenging and can require a decent amount of time – so we thank you in advance for your efforts. Please note that you will not be paid for these interviews or skills tests but we hope you will complete them to help us truly evaluate your talent versus your peers.


Candidates who are successful at the assessment test will be asked to participate in a brief online interview with our recruiting staff to fulfill administrative requirements, including contracting and providing verifiable identification.


Are you up for the challenge?





Method of Application



Interested and suitably qualified candidates should click here to apply online.



Current Job at Versata
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New Graduate Job at Background Check International, (BCI)



Background Check International is the Leading player in the background check industry in Nigeria and the 1st Africa member of


(napbs) National Association of Professional Background Screeners , USA



We are recruiting to fill the position of:



Software Developer



 



Job Description



> Experienced Programmer with advance skill in php, javascript are required on full time basis to offer technical support to an existing portal
> Will also be required to initiate coordinated and implement new design to bring project to completion with short briefing



Required Skill and Experience



> Critical thinking – using logic reasoning to provide solution
> Ability to understand,continue and bring current project  to completion
> Ability to think-through and develop positive user experience
> Ability to plan and execute multiple projects concurrently
> Punctuality and promptness with deliverables
> HND or bachelors degree in computer science or any relevant course
> Advance programming skills in php, javascript any other relevant languages



Method of Application



Interested and qualified candidates should send the CV, Using the position as the subject of the mail to: careers@bcilimited.com



New Graduate Job at Background Check International, (BCI)
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Job Opening at The Lagos Business School



Lagos Business School is a leading institution in Africa dedicated to creating and transmitting business and management knowledge relevant to


emerging markets.


Located in Africa’s second largest city, Lagos, we deliver executive education at top and middle management levels, aiming to systematically improve the practice of management in the continent. Recognising that executive education is contextual, we pay attention to the needs of the business community we serve, ensuring our programmes are up-to-date and relevant. Our system of teaching with case studies also ensures that participants gain management knowledge and skills they can immediately apply to their work situations.


Yearly, our programmes attract over 3,000 participants from multinational and indigenous companies who attest to the expert teaching and the overall benefits derived from attending.


LBS is a member of the Association of African Business Schools (AABS), the Global Business School Network (GBSN) the Principles for Responsible Management Education (PRME) and AACSB International – The Association to Advance Collegiate Schools of Business. LBS is the graduate business school of Pan-Atlantic University (formerly Pan-African University).


LBS has been ranked every year since 2007 by the Financial Times of London among global providers of executive education.



Director, Custom Programmes



 


  • Ensure first-class programmes are developed that meet the strategic educational goals of client organizations and create increased opportunities for faculty development

  • Develop and implement programmes for leaders who can make a difference within their organization

  • Build effective relationships with faculty to provide guidance and lead the development of strategy for how best to serve existing and future clients through blended-learning programmes

  • Establish an active pipeline of new/existing clients by creating and cultivating relationships with critical balance of leading corporations across diverse geographies and industries.

  • Provide general administrative oversight of the custom programme department.

  • Develop and implement programmes to grow product sales. Set up strategic marketing plans for the product portfolio through comprehensive market research, competitive analysis, pricing, customer engagement, etc.

  • Work with custom team to deploy resources in a manner that supports the strategic growth and highest quality delivery of custom programs

  • Manage portfolio of client relationships, serving as the key liaison to all parties related to a successful custom programme from initial contact and programme design through programme delivery and evaluation

  • Plays the key organizing role in the development of the mission, strategy and business plan for custom programme and supports its implementation, consistent with the overarching goal of delivering on the School mission and brand

  • Develop/manage the budget for the department ensuring that resources are optimized

  • Keep abreast of emerging trends in corporate executive education through participation and leadership in external organizations.

  • Supervise and develop the development of staff who manage the portfolio of clients

  • Responsible for the operational/financial success of customized learning experiences

  • Lead business development efforts through creation and implementation of a model which identifies, qualifies and cultivates new clients which meets their educational goals while advancing faculty research and development

  • Any other specific or adhoc duty to be assigned by line manager from time to time 


KEY PERFORMANCE INDICATORS


  • Achieving agreed target revenue

  • Achieving agreed target number of participants for different seminars/conferences

  • Number of new products and channels developed

  • Achievement of agreed participant ratings per programme

  • Feedback from customers- both internal and external


SKILLS REQUIREMENTS


  • Planning and organizational skills

  • Self motivation, confidence and sound judgment skills

  • Good interpersonal skills and keen diplomatic skills

  • Excellent time management skills

  • Excellent oral and written communication skills

  • Influencing  and presentation skills

  • Experience with electronic and social media marketing

  • Customers services skills and Networking skills

  • Expert knowledge of MS office

  • Knowledge of product  and channel development


QUALIFICATIONS 



Good first degree from a reputable institution. A masters degree would be an added advantage.



EXPERIENCE



At least 10+ years in directly related experience.



The role requires a keen market orientation with customer facing leadership position experience and a proven track record of successful business development. Experience in strategic planning, evaluation of custom programmes, outcome assessment and issues surrounding the development of custom programme is expected as well as knowledge of hybrid learning models and the application of new technologies desired. A record of successful administrative leadership, including strategic fiscal management is also desirable.



A deep knowledge and understanding of executive development, management learning, programme design, delivery and evaluation, experience gained in Sales, Accounts Management and Business development, Consulting or project management will be an advantage.



Some travel experience, both domestic and international is required.



Method of Application



Interested and suitably qualified candidates should click here to apply online.



Job Opening at The Lagos Business School
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Graduate & Experienced Job Positions at NCR Corporation











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Jobs in Nigeria



























Graduate & Experienced Job Positions at NCR Corporation



NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and
self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia, USA.


Supervisor



 


POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:


  • Position requirement is to be an expert that directs project specific activities of team members and offers management assistance to the organizational leader

  • Ensure team members are performing optimally to achieve their individual and collective KPI set by the company.

  • Performs needs analysis and prioritization, feasibility and business impact assessments for major KM requests and initiatives

  • Typically manages overall life cycle of one or more Knowledge Solutions.

  • Manage field operations

  • Supervise team member to provide the best service delivery to our esteem customer.

  • Ensure continuous monitoring of team member to meet Service level agreement the company have with the customer.

  • Supervise team member and communicate timely to the customer on the incident logged with the company to avoid bridging the SLA and penalty payment.

  • Organize meeting with the customer to showcase the company’s performance and to identify grey areas from customer point of view and work on it. .

  • Main focus areas are the reduction of failures/incidents, designing efficient and cost effective service philosophies, optimizing use of assets to reduce inventories and improve cash flows and performing proactive lifecycle management on both product and service performance

Qualifications
BASIC QUALIFICATIONS:


  • Bachelor’s Degree or Higher National Diploma

  • 4+ years of related engineering field experience

  • Understanding of current Incident Management processes and systems

  • Strong analysis and good reporting skill.

  • Self-motivation, customer focused.

  • Strong written and oral communication skills

  • Strong team orientation.

  • Customer service experience will be and added advantage.




Call Center Agent



 


POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:


  • Agents – They are the first point of contact and can, through proper training and initiatives, deliver on multiple objectives through call resolution and efficient handling of customer issues. Apart from this they are the chain that bridge customer and field engineers.

  • Workforce Planners – Ensure that scheduling matches workload. Their management can impact quality, efficiency, accessibility and other key objective

  • Applies knowledge of problem routing, tracking and escalation procedures; Applies knowledge of data entry software applications and related desktop tools.

  • Accepts and routes calls; Gathers problem information and records data in desktop tools.

  • Monitors incident status and escalates cases that are not resolved in a specific time frame.

  • Clearly understand the deliverables of managed services for each customer and contribute proactively so as to accomplish goal of customer satisfaction; Suggest ways and means to motivate / improve vendor performance

  • Suggest improvements and take preventive measures to consistently improve quality services rendered to our clients.

  • Have regular, interactive feedback calls with operational team of customers to improve quality of deliverables within SLA

  • Act as single point of contact for NCR Financial customers with Incident Management Services.

  • Take ownership of service request from customers and ensure timely and satisfactory resolution of problems

  • Monitor ATM networks for NCR’s ATM monitoring customers

  • Provide accurate and creative solutions to user problems of moderate nature to maximize user productivity; escalate both internally and externally, when required, according to defined escalation paths.

  • Enhance and develop quality support methods and communication skills through feedback and other developmental approaches.

  • Research, resolve, and respond to questions received via telephone calls, mails and callbacks in a timely manner, in accordance with current standards.

  • Acquire and maintain current knowledge of relevant product offerings and support policies; Assist in special product-related issues as needed.

  • Proactively notify customers of all problems within SLA guidelines; Remotely resolve incidents within their capability.

  • Work with other Support Specialists in order to coordinate and quickly resolve customer issues; provide regular updates to customers as efforts for resolution progress.

  • Document all actions taken to resolve incidents in D1; Ensure the correct and timely closure and completion of all incidents in D1. This position is accountable for continuously receiving and handling high volumes of incidents

  • Position may require rotation in work hours, weekend or holiday hours, and/or extended hours, as needed, to accommodate 24/7 operations; Position involves prolonged periods of PC and telephone usage

Qualifications
BASIC QUALIFICATIONS:


  • B.Sc / HND in science and Engineering related field

  • 1-3 years of related experience

  • ATM (Automated Teller Machine) experience will be added advantage

  • Must possess good communication skills, written and spoken

  • Keyboard proficiency and understanding of Windows-based applications/tools; knowledge of Microsoft applications is compulsory

  • General knowledge of remote support technologies and strategies

  • Basic knowledge of call management and network/ATM monitoring applications

  • Customer service experience will be an added advantage.


Method of Application
Interested and suitably qualified candidates should click on preferred job titles to apply online.






























Graduate & Experienced Job Positions at NCR Corporation
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New Jobs at Action Against Hunger | ACF International



Action Against Hunger | ACF International, a global humanitarian organization committed to ending world hunger, works to save


the lives of malnourished children while providing communities with access to safe water and sustainable solutions to hunger.



Field Coordinator



 



Key activities in your role will include:



  • Putting into action your strong understanding of humanitarian principles and motivating your team to put these principles into action in Nigeria’s changing context.

  • Negotiating access to areas with humanitarian needs so ACF can manage an emergency response.

  • Liaising and conferring with provincial partners & other actors and building relationships with authorities & community leaders as acting senior ACF representative in the area.

  • Using your experience managing security in a highly insecure and changing area of Nigeria to analysis, identify, and manage mitigation of any assessed risks. Overseeing the Logistical, Admin and Finance activities and ensuring ACF policies are carried out.



Does this description fit you?



You’re a seasoned Field Coordinator or Emergency Coordinator
  • You have a Bachelor’s degree in International Relations, Public Health, Logistics or field related to core humanitarian activities.

  • You have earned at least 2 years’ experience working in humanitarian emergencies with security and safety management.

You’re a super communicator


  • You have extensive experience communicating with staff from diverse cultures and professional backgrounds. You are able to adjust your own style to represent ACF appropriately with a range of local counterparts.

  • You intuitively adapt how you communicate context analysis, strategy, policies & procedures to suit different audiences – both verbally & in writing.

  • You are diplomatic & able to help colleagues handle difficult situations.

  • You are able to consolidate & polish contributions from a large team to ensure reports are comprehensive & coherent. You identify & support how junior staff can improve their reporting skills.

Your work style builds trust within your team


  • You are an experienced negotiator and are calm and articulate under pressure, & able to easily adapt to changing circumstances.

  • You identify training needs and work with the HR dept to develop and implement relevant trainings.

  • You are creative and enjoy taking innovative and realistic approaches to projects.



Nutrition Coordinator



 



Key activities in your role will include:



  • Develop national Nutrition programming and co-ordinate its effective implementation nationally.

  • Develop technical reports (internal and external) and proposals reflective of government, organization and donor guidelines, ensuring timely submission to line management.

  • Support proper and adequate resource management: HR, Finance, and assets.

  • Represent the department and the organization at national, regional, or international levels and promote ACF’s technical viewpoints, guidelines and methods of work.



Does this description fit you?



You’re a seasoned Nutrition professional
  • You have an advanced University degree (Masters/M-Phil) preferably in Human Nutrition, medical sciences or social sciences

  • You have at least 4 years experience of nutrition programs at national coordination level and experience with capacity building of health systems in developing contexts.

  • You are able to translate analysis and evaluation into operational planning and strategy.

You’re a super communicator


  • You are able to adjust your own style to represent ACF appropriately with a range of national counterparts, as well as colleagues from other cultures & professions.

  • You are fluent in English

  • You have the ability to work in a mainstreamed manner and analyze/capitalize institutionalized information.

You’re passionate to develop Nutrition interventions


  • You have significant experience with INGOs in recovery and complex emergencies.  Previous experience with partnerships and alliances is an asset.

  • You have experience with nutrition and coverage surveys, and rapid nutrition assessments.

  • You are disciplined and able to work and arrive at decisions autonomously and with minimal guidance.  Advanced knowledge of donors’ guidelines and procedures (ECHO, UNICEF, OCHA, CIDA, EU, DFID, USAID, etc.) 



Method of Application



Interested and suitably qualified candidates should click here to apply online.



New Jobs at Action Against Hunger | ACF International
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New Job Placements at Microsoft Corporation



Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures,


licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer web browser. Its flagship hardware products are the Xbox game consoles and the Microsoft Surface tablet lineup. It is the world’s largest software maker measured by revenues. It is also one of the world’s most valuable companies.



Account Executive PS



 



The Corporate Account Manager (AM) role adds value tMicrosoft by delivering a well-managed, profitable and growing business produced through relationship excellence and sales excellence practices where the customer views the AM as trusted advisor.

The Corporate AM role is responsible for delivering a well-managed business of customer accounts that meets or exceeds revenue targets through demonstrated value tthe customer, relationship and sales excellence practices and representing One Microsoft in the Enterprise.


The success of the business is measured in the following ways:




  • An expanding footprint in accounts through year-over-year percentage increase in customer addressable revenue (AR).

  • Account growth through increased signed EA renewal rates and net-new opportunity revenue while meeting annual revenue targets.

  • Year-over-year growing integration of partners and services in key wins.

  • Year-over-year increase in customer satisfaction as measured by Relationship Management scores.

  • Reciprocal Conditions of Satisfaction (COS) in place for each account that meet quality standards defined by Sales management and included as part of a comprehensive up-to-date account plan.

  • Business value discussed in every discussion and every proposal with the customer.

  • The customer is current on the installation and use of current products available through the EA or SA. and realizes the value of new capabilities aligned tthe Microsoft roadmap


Requirements for the role:



Embodies Microsoft core values of:


  1. Integrity and honesty

  2. Open and respectful

  3. Big challenges

  4. Passion

  5. Accountable

  6. Self-critical

  • Has strong time management and prioritization skills; is organized and methodical in his/her approach.

  • Has passionate attitude for sales, technology and customers as an enabler for a company’s growth.

  • Is experienced in building relationships with CXOs and business decision-makers.

  • Has the “discipline” of working with people; is structured in his/her approach tleading teams through complex technology solution sales.

  • Is experienced and adept at getting people working towards a common goal; consistently demonstrates strong people management skills.

  • Is tough skinned; shows nfear in the face of challenges; is someone whdoesn’t take things personally.

  • Knows how tdeliver on promises.

  • Is creative, innovative; is often seen as visionary in his/her approach.


Account Executive EPG CORP



 



The EPG Account Executive – Corporate manages a small portfolio of Microsoft’s largest enterprise customers. This role is responsible for delivering a well-managed, profitable and growing book of business that includes: revenue, annuity relationships, and the consumption of Microsoft cloud products. This role executes great account planning and team leadership that results in strong relationships with both IT decision makers and line of business decision makers in each account. The Account Executive is unique in the EPG sales organization because it is this role that is responsible for leading and orchestrating all of the other roles involved in selling to and supporting the customer – as one unified team. Superior execution of team selling ensures that Microsoft is a strategic business partner to the customer and demonstrates that Microsoft has the technical and sales capabilities and capacity to lead our customers in transforming to digital businesses by delivering unprecedented experiences and results.



Key Responsibilities:


  • Create business value for your customer by being a strategic business partner. You do this by having insight into your customer’s market, industry and business model; by discovering your customer’s business priorities and challenges; by having a clear knowledge of sponsors, decision-makers, influencers and blockers; and by creating an account plan for a long-term relationship based on providing value to key stakeholders.

  • Identify key Business Decision Makers across Marketing, Finance, Sales & HR and develop strong relationships with them – using both Enterprise Marketing resources as well as by teaming with partners or Services.

  • Provide value-focused solution selling by clearly establishing the business value that Microsoft technology and services add to the customer’s broader business objectives.

  • Leverage Customer Planning to help our customers realize the value of their investments through implementation (deployment), and usage (consumption) of the cloud services they have invested in.

  • Lead and coordinate the Account Team’s engagement with the customer, ensuring our customers fully benefit from Microsoft and our Partners’ full offerings – ensuring that each Account Team member is aware of relevant engagements through all aspects of the sales, deployment and usage cycles.

  • Attain revenue quota and deliver assigned (CBI) priorities.


Experiences Required:



Key Experiences, Skills and Knowledge:


  • Applicants should have a strong sales and business background centred on Microsoft technologies with 5-10+ years of industry-related experience, as well as a deep understanding of key competitive technologies.

  • Extensive experience in working with teams (virtual and local) is required.

  • The ideal candidate will have the ability to articulate the advantages of Microsoft technologies to senior business and technical decision makers mapped to the customer’s core business priorities.


Education:


  • B.S. in business administration with exposure to Information Technology (or equivalent) is required;

  • MBA is preferred.


Sr Opportunity Mgr SMSP



 



Would you like to have an impact on one of the fastest growing SMSG segments for Microsoft? The SMSP segment represents a significant opportunity for Microsoft to become the market leader in revenue, share and customer satisfaction. This role requires outstanding sales and business leaders who want to make an impact.



As a Large Opportunity Manager, you will lead the sales process for Strategic / high value opportunities, working with customers and partners, driving deals to closure.   Your actions will have immediate results on Microsoft’s revenue, market share and customer & partner satisfaction.   Your key responsibilities will include:



  (Strategy) Strategic Opportunity Sales Plan – proactively drive the planning and orchestration of key strategic opportunities in assigned territories to meet scorecard and revenue goals. Align resource investments (specialist, partner, BIF, etc.), ensure sales pipeline is full, and scorecard strategies with identified territory revenue opportunity are identified.   Identify strategies to take share from Microsoft’s top competitors, including: Google, Oracle, Open Source/Linux, Salesforce.com, VMWare.   This planning will produce an Opportunity Map with prioritized strategies and approaches to focus efforts to achieve operational and sales goals faster.  



  (Working with Others) Collaboration – taking ownership for driving Microsoft towards trusted advisor status with partners and customers and building relationships with key executives. Fostering relationships internally in Microsoft and externally with partners and customers, coaching internal teams and partners on key Microsoft offerings including EA, EAP, ECI, and Online Services. Collaborating with internal teams & partners to maximize opportunities and drive velocity in customer engagements. Co-sell with partners, coaching them throughout the sales cycle, and enabling them to represent Microsoft to mid-market customers.



(Execution) Opportunity Management – Own execution of large opportunities that are valued over $50K USD or strategic sales efforts in assigned territories through closure for Commercial and Public Sector customers. Partner with Inside Sales & Marketing counterparts to engage top net new annuity targets, qualify opportunities, and ensure healthy sales pipeline. Ensure internal and external resources are engaged appropriately, co-selling with partners, and using sales excellence techniques to ensure all opportunities are tracked in pipeline management tools through to closure and conducting win/loss reviews.   Evangelize Microsoft’s innovation roadmap by aligning customer business priorities to Microsoft value offerings, such as:   How Microsoft Can Save Customers Money, Hosting Solutions, Software + Services Solutions, and Industry Solutions.   Introduce Software Asset Management to customers and uncover any Unlicensed PCs.   Uncover Dynamics cross-sell opportunities to increase Revenue per Socket per Account.   Support CPE initiatives within your assigned account list Maintain accurate pipeline & forecast.



The Large Opportunity Manager engages and owns Licensing, Infrastructure, Application Platform, and Business Productivity Optimization sales efforts from the Develop (20%) through Close (100%) stages of MSSP for Commercial and Public Sector, large or strategic opportunities including Online Services within SMS&P. Large Opportunity Manager engagement is recommended for opportunities that are valued over $50K USD or that strategically improve Microsoft’s competitive position in the market (e.g., the customer is recognized as a leader in their industry and where there is considerable up/cross-sell opportunity or the opportunity would result in a high-profile and reference-able competitive win).   LOMs might only need to be engaged on key strategic Education CPM accounts based on capacity, this should be agreed to in advance.



When engaged, Large Opportunity Managers takes full ownership of individual opportunities; driving opportunity planning, resourcing, and execution in accordance with MSSP with partner and Microsoft resources (PAM, Tele, LSS, SSP, etc.) and ensuring opportunity data is updated in the pipeline management system (Seibel, PSM, or GSX). Large Opportunity Managers are leading the Opportunity for Microsoft, while keeping partners in the forefront to maintain the ongoing relationship with the customer.    



Experience: 5 – 8 years of related experience



Education: Bachelor’s Degree (B.S./B.A.) / MBA



Knowledge / Skills:



Translating technology into business value across a wide variety of solutions (UC, BI, CRM/xRM, IT desktop/systems management, IT Security, business process automation).   Resource management to ensure target ROI on sales engagement.   Strategic negotiations.



Method of Application



Interested and suitably qualified candidates should click on preferred job titles to apply online.




New Job Placements at Microsoft Corporation
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