African Sun Amber Residence Limited – We are one of the leading and fastest growing hotel and leisure groups in Africa with business and resort destinations throughout Ghana, Nigeria and Zimbabwe.
Job Title: Sales & Marketing Executive
Job Description
To monitor, control and constantly improve the frontline services of the hotel ensuring consistency in delivering the highest standard of services.
Ensure daily contact with guests in order to receive feedback on service levels.
Maintaining and updating of information on company’s website
Research and advice management on current and developing trends of frontline guest services for the hotel to remain competitive within the local and international hotel industry.
Provision of daily rooms availability chart to all customers on line
Follow up visit to corporate clients.
Handling of guest questionnaire’s form, written complaints ensuring that these are properly investigated and in liaison with the MD respond in writing ensuring goodwill is preserved and customer loyalty is maintained.
Organizing of banqueting, Conference/Workshops/Seminars
Handling of Loyalty rewards for long staying guest
Live chat with customers on website for enquiries.
Qualification Required
BA, BSc, HND
Job Category
Sales, Marketing
Job Location
Lagos
Years of Experience
5 Years
Method of Application:
Qualified Candidates should forward CV to careers@amberresidenceng.com
Application Closing Date
Not Specified
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