Graduates Recruitment at Konga

Konga.com is Nigeria’s largest online marketplace. We launched in July 2012 and our mission is to become the engine of ecommerce and trade in Africa.
Konga.com goes beyond just making a name for itself as the foremost e-commerce platform in Nigeria. Konga chooses to empower Nigerians to sell their products to a wider audience. We give the local merchant nationwide reach and shipping services. Konga believes in a Nigeria where every small or large business owner is given an opportunity to succeed.

Job Title: Acquisition Officers

Location 
Lagos

Job Field
Procurement, Store-Keeping

Job Description    
The Acquisition Officer will be responsible for acquiring new merchants as well as resolve or escalate any cases or queries that may arise from setting up a store on Konga. They will also be responsible for aiding registered merchants with zero trading activity within the last 30 days of listing products to sell on their online store.

Duties & Responsibilities    
Acquiring new merchants
First Level Merchant Education
Support contacted merchants through the trading activity process.
Escalate issues that may arise during the support process to the Line Manager.
Communicate with Merchant Service Officers necessary details of successfully trading merchants.
Submit daily activity reports to Line Manager.
Follow through with escalations and other business stakeholders to ensure customer satisfaction
Actively share ideas with colleagues to increase overall success of business

Skills & Competencies    
Good command of English Language
Self-driven with ability to work using own initiative
Proven ability to build strong personal relationships with internal, external resources to achieve business goals
A strong individual but committed team player
Good knowledge of Microsoft office packages, particularly, Microsoft Excel.
Experience in Sales could be an added advantage.

Qualifications & Experience    
At least 1-3 years working experience in a customer interfacing environment.
Good problem solving skills.
Result oriented with good track record
B.Sc or HND in any course of study.

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