The British Council Vacancy, Monday 21, September 2015

The British Council is the world’s leading cultural relations organization and creates opportunities for people in the UK and worldwide to understand each other, to work together and learn from one another. We see this as crucial to building secure, more prosperous and sustainable futures for us all. We build trust and understanding between different countries and cultures and develop strong international links that are of benefit to people in Britain and the rest of the world.

CUSTOMER SERVICE/EXAMINATIONS ASSISTANT

VACANCY DESCRIPTION

Post is Pay band 2/Temporary contract (October 2015 – February 2016)/open to internal and external candidates/post is in Abuja/applicants must have the right to work and live in Nigeria.

British Council is seeking an energetic and enthusiastic professional to support Examination Services in Nigeria in delivering exams and tests and to maintain them at the highest professional standards as set out in the British Council’s EQCA (Examination Quality & Compliance Standards), examinations boards and partner standards.

See the role profile for more information on role accountabilities.

Applicants must have experience

Dealing with customers and enquiries in a service environment and providing service within quality standards.

Working quickly and accurately to tight deadlines. -Experience in administering examinations.

Experience of managing/supervising a group of people to achieve a specific purpose.

Vacancy announced: 17th September 2015

Announcement ends: 23:59 UK time 24th September 2015

Relevant document

Role Profile

BC Core Skills.pdf

BC Behaviours.pdf

Region

Sub Saharan Africa

Country

Nigeria

Location

Abuja

Department

English & Exams

Job Category

Exams

Pay Band

Locally appointed Grade J

CLICK HERE TO APPLY

DUE DATE: 24 September, 2015