Airtel Nigeria-Airtel Networks Limited, a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM
Job Title: SME Manager-Enterprise Business
Location
Lagos
Job Field
Administration, Secretarial, Sales, Marketing
Job Purpose
To sustain and enhance targeted gross revenue and gross acquisition in respective SME business by effective implementation of land sales and channel management strategies.
Key Accountabilities
Implementation, acquisition and retention strategy for prospective and existing accounts through direct sales agents DSA channel
Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts
Manage performance management tools for DSA Direct Sales Agent channels and channel managers
Provide strategic support to enhance the delivery on targets
Evolving account development and relationship management process for accounts in the channel guided by the signed service agreement
Deploy relevant metrics to routinely monitor progress against targets and recommend appropriate remedial actions to ensure targets are met or exceeded
Develop procedures for setting corporate targets and communication sales targets and monitoring performance
Grow the usage of corporate products in the states allocated to him or her
Proactive competitor intelligence and market insight
Team Performance
Establish performance expectations and regularly review individual performance
Effectively manage channel salesman incentive targets to ensure drive for greater performance
Continuously motivate frontline by leading by leading from the front end and ensuring that all escalations are promptly taken care of
Desired Skills and Experience
Educational Qualifications
A University Degree in Business Administration, Marketing or related course
3-5 years preferably in FMCG, Consumables & telecom
3-5 years’ experience in managing sales channel or Key Accounts
Sales channel management or key account management, presentation, report writing and basic computer skills
Key Decisions
Responding to market dynamics and recommending measures to increase sales from existing & new accounts.
Constantly tracking and reviewing channel partners activities and pre-empting counter solution for market expansion.
Managing sales team effectively to deliver on targets
Major Challenges
Managing and monitoring DSA
Expanding our acquisition drive, and retaining accounts.
Creating visibility of Airtel products and services
Effective and timely communication of all schemes and product launches to existing customers and channel partners
Expanding SME, SMB sales coverage by appointing new channel partners
Personal Characteristics & Behaviour
Achieving Results & Delighting the Customer
Analytical
Team Player; Independent, Confident, and Objective
Attention to detail, excellent oral and written communication skills
Good presentation skills
Ready to achieve beyond set target
Committed to common goals and values of the organization
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