Job Title: Compliance & Quality Assurance Manager
Location
Lagos
Job Field
Administration, Secretarial, Finance, Accounting, Audit
Job Summary
Responsible for driving and coordinating activities required to meet set compliance and quality standards; and monitoring service standards and compliance with legal and regulatory requirements.
Role
Monitor company-wide procedures, standards and specifications to ensure compliance with prescribed requirements
Ensure adherence to agreed service levels with customers
Ensure that all services rendered meet best in class standards
Conduct training for employees on compliance and quality assurance
Work with Executive management to ensure up-to-date certifications
Conduct periodic internal audits to ensure compliance with set procedures
Ensure compliance with key management strategies
Identify and investigate compliance and quality assurance issues that require follow-up
Disseminate policies and procedures to all members of the Company
Establishing quality requirements for external suppliers and monitoring compliance
Act as secretary to the Compliance and Quality Assurance Committee
Stay abreast of developments that might impact the business of the Company and keep all relevant parties up to date
Any other duties assigned by the Managing Director
Qualification
A smart, experienced and result-driven professional
Good communicator with strong analytical and interpersonal skills
Graduate with minimum 2nd class lower, lower credit
At least 5 years’ experience in a similar role or in auditing or internal control
Knowledge of the insurance industry is an added advantage
Qualified Persons should send CV to recruitment@gvapartners.com
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