Massive Graduate Jobs at Box & Cedar HR Consulting

Box & Cedar is an HR Consulting Firm. We believe in the power of people and exploiting it to the maximum because

we know that people are the greatest assets of any organisation. We have distilled our products into what we call the 3S- Sourcing, Sieving and Stimulating.

Facility Manager

Job Description:

• Monitors the operations of all outlets facilities,


• Implement effective preventive maintenance schedule required to ensure their efficiency and improvement.


• Conduct inspections of the facilities from time to time to ensure all utilities are functional


• Follow up with vendors and contractors on repairs and replacement of broken down utilities


• Maintain a records/log for repairs and routine maintenance


• Be available for all sites inspection by clients


• Maintain a database of vendors/contractors for repairs and maintenance


• Monitor the purchase, use of maintenance supplies and equipment and initiate reordering when necessary


• Source and recommend experienced vendors and ensure timely and successful completion of projects


• Ensure that completed jobs satisfactorily meet agreed service levels


• Ensure that the approved budgets is maintained


• Preparation of weekly, monthly and quarterly reports


• Verification and approval of expenses


• Ensure timely submission of invoices


• Ensure all locations meet Health and Safety requirements


• Monitor and maintain facilities and property with safety as the highest priority. This includes plumbing, electrical, lighting, water and other mechanical systems.


• Keep the buildings and property clean, attractive, well-maintained


• Purchase and maintain a cost-effective inventory of office supplies which includes monitoring prices to ensure economic purchase


• Assess, schedule and implement solutions for repair issues


• Communicate with staff regarding facility scheduling and use.


• Create controls for managing all facility related expenses and ensure that budget is not exceeded


• Upgrade the facility services as required    

Minimum Qualification:

• First degree in Facility Management, Engineering or any related field.


• A professional qualification will be an added advantage


• Proficient in the use of AUTOCAD is an added advantage

Knowledge & Skills:

• IT and Communication skills


• Execution skills


• Relationship management


• Good problem solving


• Prioritizing skills


• Organizational skills


• Attention to details

Interns

Job Description:

• To assist in an HR consulting firm.

Minimum Qualification:

Experience:

Head, Marketing and Brand Management

Job Description:

Merchandise Planning and Management

• Liaise with the manufacturing/supply arm of the company on orders, quantities, designs/assortments, delivery dates and payment terms in conjuction with the Managing Director


• Responsible for developing a price point policy by harmonising/aligning prices of distinct items of stock and determining standard marginal prices for all items


• Promote or reduces the prices of slower-selling lines while monitoring best selling lines


• Set and adjust prices and decide markdowns in conjunction with the Managing Director


• Develop merchandise budget for appropriate periods


• Work with Inventory Administrator to plan stock levels, move stock and making sure that the best selling items are always available


• Supervise the creation of visual displays and the overall appearance of each outlet

Marketing Planning and Management

• Responsible for researching the dynamics of the target market of the company i.e. buying behaviour, purchasing power, age range, social status, profession etc. so as to develop marketing strategies to fit their unique lifestyles


• Utilize sales report from outlets to analyze customer insight and develop recommendations to ensure that  business objectives are met


• Identify new markets that might enhance the organisation’s bottom line


• Gather sales information from previous years to know statistics on returns, markdowns, and any inventory carry over


• Create an annual marketing plan and a budget to facilitate it


• Interacts with the design team on trend information i.e. new designs, latest wears and plan accordingly

Brand Management

• Develop and manage the company’s brand and all  brands in the company’s portfolio


• Design and execute schedule for marketing/promotion of all company brands in all the outlets and their environs


• Designs and execute marketing strategies for all new designs to reach customers and communicate brand message


• Communicates with all outlets to ensure strategy integration and messaging aligns with the company’s overall objective


• Designs and execute  schedule for mass marketing/promotion of the company in all the branches and their environs

Key Performance Indicator

• Market share


• % Increase in sales and margin from promotions


• Launch of a customer loyalty scheme


• Number of new customers added to data base


• Number of new markets/outlets opened


• Number of new products as a result of researches

Minimum Qualification:

• A Bachelor’s degree in any business-related discipline

Knowledge

• Sales and marketing


• Customer service


• Communications and media


• Public relations

Skills

• Communication skills


• Interpersonal skills


• Negotiation skills


• IT skills


• Execution

Experience:

• 6 years cognate experience

PROJECT MANAGER – ENGINEERING

Job Description:

• Accomplishing project objectives by planning and evaluating project activities.


• Accomplishing human resource objectives by hiring specialized staff recruiting as well as coaching, counseling, and disciplining employees


• Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions


• Achieving operational objectives by contributing information and recommendations to strategic plans and reviews;


• Preparing and completing action plans; implementing production, productivity, quality, and customer-service standards;


• Resolving problems; completing audits; identifying trends; determining system improvements; implementing change.


• Meeting financial objectives by forecasting requirements, making budget estimate; scheduling expenditures; analyzing variances; initiating corrective actions.


• Developing ideas based on client’s requirements


• Ensuring the project is maintained and to a good standard


• Writing reports (no job is safe from paperwork)


• Risk analysis and assessment


• Negotiating contracts with architects, vendors, contractors and other workers. 


• Securing of building permits and licenses and delivery of materials and equipment to construction sites 


• Making safety inspections of the site when work is underway and ensuring regulations relating to health, safety and the environment (HSE) are adhered to


• Using construction management software packages to plan smooth work flows


• Communicating with a range of people including the client, subcontractors, suppliers, the public and the workforce

Minimum Qualification:

• First Degree (Civil / Structural engineering) + Any Professional qualification as added advantage


• Home country -Italy / Holland / Ireland


• Age between 45 – 55 years

Knowledge & Skills:

• Good in the use of modern construction equipment


• Experience  in real estate


• Organisational skills


• Analytical skills


• IT Skills


• Well-developed interpersonal skills


• Numeracy skills


• Commercial awareness


• Communication skills


• Team working skills


• Diplomacy


• Ability to motivate people


• Management and leadership skills

Experience:

Head, Corporate & Enterprise Sales

Job Description:

• Closing high valued corporate and enterprise sales and closely supporting the sales teams in achieving their sales targets;


• Preparation, submission, presentation and negotiation of proposals with customers;


• Direct, monitor and lead the development of corporate and enterprise business sales strategies, business plan, projects and budget in line with corporate strategy;


• Accountable for the delivery of the Company’s Corporate and Enterprise revenue targets (number of accounts acquired, data volume, number of dedicated enterprise connections sold, ongoing data service revenues);


• Management of the Company Corporate and Enterprise P&L up to EBITDA level (revenues, costs of sales, gross margin, OPEX, EBITDA);


• 
  Management of customer support to ensure delivery against the customer’s Service Level Agreements (SLA):
  
  • Through direct reports (account managers and technical support);
  
  
  • By liaison with other departments such as Networks, Customer Care, Legal;
  
  


• Ensuring high quality management of customer accounts, customer reporting and customer satisfaction;


• Responsible for all aspects of product development and management to deliver growth and development of Company Corporate and Enterprise product offering (in accordance with the Company Group’s policies and procedures);


• Work closely with other Sales departments (Direct Sales, Retail and Indirect Channels)- especially liaison on sales leads and opportunities that cross departments;


• Liaison with Marketing department to ensure appropriate marketing and product collateral are developed and available at all times;


• Identification, organising and management of Corporate and Enterprise sales and marketing opportunities, events and activations;


• Research information on competitive pricing, market activities, transaction usage and other information about the targeted markets;


• Analysis and reporting of sales and product performance to identify trends and improvements, efficiencies and cost savings;


• Accurate and timely management reporting (weekly, monthly and ad-hoc);


• Managing adherence and improvements to the Company processes that support Company Corporate and Enterprise sales and management thereof;


• Managing spend in line with the budget;


• Contributes to the short term tactical and long term strategic planning of Sales and Marketing function;


• Proposed new initiatives, plans and programs to improve the effectiveness of the Corporate and Enterprise sales;


• Manage and monitor all Corporate and Enterprise sales contracts sold in the region;


• Engage with each of the internal product groups by providing market data, customer expectations and future product needs such that the product group(s) can effectively put together product strategies for said market;


• Accountable for managing department and direct reports to achieve KPI’s with participation in regular continuous improvement reviews with sales team members;


• Working closely with technical and product teams on product development and delivery where necessary;


• Responsible for ensuring timely collection of the first bill from the customer by resolving any customer issues with the help of back end teams to ensure collection of the first bill on time and monitor thereof;

Minimum Qualification: 

• A good University degree


• MBA/Equivalent Higher qualification an added advantage


• Minimum of 3 years telecoms experience with data and voice


• Minimum of 3 years experience in complex telecoms corporate sales


• Experience of working with data and voice products in a telecoms fixed line business


• Proven team management skills


• Product management experience preferred

Knowledge & Skills:

• Strong background in telecoms sales


• Strong product management


• Solutions based selling approach


• Impeccable communication skills (spoken, presentation and written business English)


• Strong organisational skills with superior attention to detail


• Knowledge about voice and data services used by corporate customers


• Proven ability to manage multiple priorities simultaneously


• Team player who can work with cross functional teams to ensure achievement of target


• Proven track record of sales success and management of multi-million dollars sales plan


• Strong self-starter and able to drive initiatives independently


• Go-getter with sole goal of achieving target

Experience:

Head, Customer Service

Job Description:

• Providing help and advice to customers using your organisation’s products or services


• Communicating courteously with customers by telephone, email, letter and face to face


• Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants


• Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill


• Issuing refunds or compensation to customers


• Keeping accurate records of discussions or correspondence with customers


• Analysing statistics or other data to determine the level of customer service your organisation is providing


• Producing written information for customers, often involving use of computer packages/software


• Writing reports analysing the customer service that your organisation provides;


• Developing feedback or complaints procedures for customers to use


• Improving customer service procedures, policies and standards for your organisation or department


• Meeting with other managers to discuss possible improvements to customer service


• Being involved in staff recruitment and appraisals


• training staff to deliver a high standard of customer service


• Leading or supervising a team of customer service staff


• Learning about your organisation’s products or services and keeping up to date with changes

Minimum Qualification:

Knowledge & Skills:

• Excellent communication and people skills.


• A polite, tactful and friendly attitude.


• A good understanding of the needs of customers.


• Strong motivational skills.


• Good planning and organisational skills.


• The ability to multitask.


• Good problem-solving skills.


• Experience in a Telecoms company is preferred

Experience:

• Minimum of 7 years experience

Head, Sales

Job Description:

• managing and motivating a team to increase sales and ensure efficiency


• overseeing pricing and stock control


• analysing sales figures and forecasting future sales


•  analysing and interpreting trends to facilitate planning


• using information technology to record sales figures, for data analysis and forward planning


• dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development


• ensuring standards for quality, customer service and health and safety are met


• responding to customer complaints and comments


• organising special promotions, displays and events


• attending and chairing meetings


• updating colleagues on business performance, new initiatives and other pertinent issues


• touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues


• maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing


• initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market

Minimum Qualification:

• A good university degree


• Fluency in English


• Knowledge & Skills:


• Enthusiasm


• Excellent IT skills


• Numerical skills


• Verbal communication skills


• Teamworking skills


• Organisational skills


• Energy


• Resourcefulness


• Confidence


• Commercial awareness

Experience:

• minimum of 7 years experience

Marketing Executive

Job Description:

• liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organisations;


• communicating with target audiences and managing customer relationships;


• sourcing advertising opportunities and placing adverts in the press – local, regional, national and specialist publications – or on the radio, depending on the organisation and the campaign;


• managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs;


• writing and proofreading copy


• arranging the effective distribution of marketing materials


• maintaining and updating customer databases


• organising and attending events such as conferences, seminars, receptions and exhibitions


• sourcing and securing sponsorship


• conducting market research, for example using customer questionnaires and focus groups;


• contributing to, and developing, marketing plans and strategies;


• managing budgets;


• evaluating marketing campaigns;


• monitoring competitor activity;


• supporting the marketing manager and other colleagues.

Minimum Qualification:

• Preferred experience in banking/real estate 


• A good university degree

Knowledge & Skills:

• Good teamwork skills


• Communication skills


• Adaptability


• Good organisation and planning skills


• Creativity


• Commercial awareness


• Numerical skills


• IT skills

Experience:

Method of Application