Customer Contact Solutions Nigeria Limited CCSNL is a system integrator and BPO Business Process Outsourcer that provides technology and business solutions that help Organizations stay ahead as well as setting it apart from its competitors. Our Solutions improve Customer Engagement through Contact Centre Solutions and Communications Operations, and Microsoft CRM Solutions.
Job Title: Contact Center Representative-Telesales
Job Description
Work towards sales targets and sell client’s products and services such as telecommunications services, media content, etc.
On outbound projects agents are required to perform cold-calls or will contact potential customers who may have shown an interest in the product on offer or have maybe requested a quotation.
With regards to the product/service on sale, answering participant questions, as well as question participants to obtain full understanding of what information is being requested,
Providing quality customer service on every call.
Good communication skills
Intermediate working proficiency with MS Office Apps
Good Knowledge of Customer Service
A passion for solving problems and providing solutions.
Emotional Intelligence.
Job Qualification
BA, BSc, HND
Job Location
Lagos
Job Category
Customer Care
Method of Application
Applicants should send their applications with CV in Doc or Docx format attached to the mail and at least two paragraph cover letter on the body of the mail telling us why you are the ideal candidate for the role. Application subject should be CCA CAMPAIGN and should be sent to: hr@ccsnl.com addressed to the HR Manager
Closing Date
14 April 2016
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