Assistant Manager Devices needed at Airtel Nigeria

Airtel Nigeria Airtel Networks Limited, a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many “firsts” in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.

Job Title: Assistant Manager, Devices

Location 
Lagos

Job Field
ICT, Computer

Job Purpose
Airtel Device Business has grown to $1m monthly and requires additional headcount to accelerate the transition to $2m monthly business. This additional headcount will provide optimal operational support on device sales Revenue, Product launch & GTM Go To Market Plans, device stock availability and accessibility and approvals

Key Accountabilities
Ensures successful GTM for all HBO Handset Bundle Offer and device offers through the combination of ATL and BTL plan with special emphasis to retail activation.
Ensures the availability of launched HBO stock at every point of the product lifecycle
Ensures availability of POSM Point of Sale Material at all owned and Partner stores

Device KPI Report; Competitive Intelligence  and Portfolio Management
Ensures timely collation and publishing of devices and SIM product and services KPI (Key Performance Indicators) reports on a daily, weekly, monthly and annual basis.
Ensures Insights and Recommendations are made on each report
Ensures availability of Stock at OWN stores
Ensures the management of device through its lifecycle
Ensures insights into current rave devices across competition and open market
Device Testing and Certification

Ensures thorough testing of all new devices for functionality and quality assurance.
Issues Device Readiness and Go-Live Certificate for all ready-to-be-launched devices.
Recommend if device to be selected or rejected with reasons for such decision clearly stated

Financial Viability Analysis
Ensures revenue targets are met.
Prepares financial business case for all HBOs, in order to ascertain the financial viability of all HBOs.
Ensure that all launched HBOs meet Airtel Nigeria’s expected margins.

Product and Service, Care and  Compliance
Ensures that launched HBOs both outright purchase and consignment meet quality assurance standards of Airtel Nigeria,   as well as revenue assurance standards.
Provision of necessary documentation to ensure device sales, ordering, projections, transfers etc
In-store and OEM (Original Equipment Manufacturer) Care related resolutions
Sales Channel Wide device availability

Educational Qualifications and Functional, Technical Skills
A recognized university degree
Masters in Business Administration would be preferred additional qualification dependent on experience

Relevant Experience
Knowledge of OS and devices Ecosystem
Strong Interpersonal Skills
Highly Results oriented believes in teamwork
Assertive and clarity of thoughts
Ability to work well in teams
Strong Analytical Skills able to draw conclusions from data, management information and trends
Achieving Business Success and relationship management
Delighting the customers
Willing to go the extra mile
Proactive and displaying Entrepreneurial Spirit
Ability to work under pressure

Other Requirements
Result orientation
Ability to travel in the course of work requirements

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