Channel VAS Job Opening, Tuesday 30, June 2015

The company is looking for an experienced Project Delivery Manager who will support all ongoing management and delivery of internal and external client projects within the telecommunication industry. He / She will ensure high-quality deliverables and best customer satisfaction within time and budget. The Project Delivery Manager is expected to travel extensively.

PROJECT DELIVERY MANAGER

MAJOR RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Take full ownership of the project from specification gathering to delivery in accordance with the Prince2 and ITIL best practices

Interaction with tier 1 & 2 Mobile Network Operators for scope definition and Business Processes Management

Governance of the whole project including tasks delivered by the different MNO’s teams (IT, CRM, Revenue Assurance…etc) and third party vendors, issue and risk monitoring for weekly reporting to stakeholders and change management

Clear and accurate reporting to all stakeholders throughout the project, monitoring progress against the project plan

Maintenance of resource plans, identification of resource gaps and formulation of mitigation plans

Build and maintain strong relationships with key internal and external stakeholders (account manager, product manager, IT teams, client PMO…etc)

Management of quality assurance and product testing, ensuring a high customer satisfaction

Ensuring best practices are enforced for the development of the company’s products and other IT Services.

Mentoring and participating in the development of the service delivery team

First-line Technical troubleshooting

REQUIREMENTS

The ideal candidate must meet the following:

At least 5 years experience in Project Delivery Management in the telecommunications & IT sectors.  Experience in system integration in BSS/OSS areas such as Billing, CRM, Revenue Assurance, mediation …etc is advantageous

Good understanding of networks

Bachelor’s or Master’s Degree in Engineering, Information Technology, Telecommunications or any related course

PMP and ITIL Certification is a big advantage

Proven track record in delivering complex projects to tier 1 & 2 MNOs in accordance with the Prince2 and ITIL requirements

Very strong analytical skills and excellent command in both written and verbal communication

Attitude to deliver with quality on time. Client-centric and result-oriented individual

Possesses multi-tasking, planning and organizational skills on tactical and strategic levels

Good command of the English language

Willingness to travel up to 100% during project implementation phases

CLICK HERE TO APPLY