Account Manager needed at Ericsson

Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world.


Job Title: Account Manager for Innovation & Business Development Lead

Location 
Lagos

Job Field
Administration, Secretarial, Sales, Marketing

Description
Lead and drive innovation activities as well as encourage the right conditions for creativity and innovation, with the purpose to create value from ideas within a defined strategic scope, including new products, services, business models, processes, and ways of working. Identify and develop new business opportunities with the purpose to capture value in new areas, typically outside and beyond current core businesses.

Main Responsibilities
Manage a team of innovation and business development experts across multiple countries
Help build and define the ways of working for this new business unit wirh the Ericsson GCU
Work with technical experts to help our customer’s maximize the benfits from the existing technologies in the network
Work closely with customer teams to develop the next generation of products and services that will drive the customers business.
Establish a relationship with stakeholders inside and outside the company to promote an innovation ecosystem
Help define and set the strategy for the teams and ensure there is a robust mechanism for tracking and measuring success.
Promote and position Ericsson as a leader in the ICT area
Drive and create new business opportunities for Ericsson by creating new customer offerings and sourcing 3PP partner solutions
Build a close relationship with customer CIOs and CMOs in order identify business needs
Promote knowledge sharing and solution re-use across the innovation teams

Typical Interfaces
Relevant LTs and boards, including strategy, technology and portfolio management
Customers CIO and CMO teams
Partners for jointly exploring new business opportunities
Internal subject area experts, e.g. product, solution and innovation managers, innovation coaches, new business development & innovation

Behavioural competences
Creating and innovating
Commercial thinking
Persuading and influencing
Analyzing
Leading and supervising
Relating and networking

Qualifications and Experience
MBA, MSc or similar theoretical background
Business building, entrepreneurial experience
Opportunity and business case development, and business modeling experience
Coaching and facilitation experience
Qualification as an Innovation coach would be an advantage.
Experience working in a marketing or related role
Previous Management experience and experience leading teams

Responsibilities
Perform and facilitate foresight, insight, ideation Innovation Manager, Innovation Coach
Drive foresight and scenario development outside-in, from the future and back perspective
Analyze markets, customers and users to identify key insights and stakeholder values per area/opportunity
Drive and facilitate idea generation sessions with internal and external participation
Drive pre-studies, business case/plan creation Innovation Manager, Innovation Coach, Business Builder
Describe and develop business concept incl. values for stakeholders and effort to realize
Business model and business case development, investment and risk analysis
Shape and align expectations of internal and external stakeholders, customers
Prepare decision-making communication, networking, presentation
Initiate and drive innovation activities, funnel Innovation Manager
Define innovation objectives and scope based on business goals and strategy
Seek mandate for, establish and drive an innovation initiative, process
Secure relevant people, funding and time
Define and set-up a systematic way of working, incl. innovation process, funnel
Define selection criteria and identify, establish relevant decision-making board
Define roles and competences development needs
Identify and make available relevant tools, methods
Propose incentives and recognition. Set relevant KPIs, measure, follow-up
Communicate innovation needs and success stories to engage relevant stakeholders
Manage the opportunity flow: screening, pre-study, realization, commercialization
Collaboration and knowledge sharing in internal and external innovation networks
Build relations and engage customers and partners in joint innovation activities
Promote a culture that supports innovation Innovation Manager, Innovation Coach, Line Manager
Create awareness of what innovation is and why it is important
Drive activities to strengthen innovation capabilities, boost creativity and accelerate implementation
Communicate innovation strategy and innovation success stories
Build new business, incl. team creation, internal alignment, commercial trials, market launch Business Builder
Create team and secure resources, competences and network for realization
Build internal support and alignment
Build prototype, manage experiments, trials and validation with internal and external stakeholders
Manage customers and partner relations
Make build, buy or ally decisions. Manage M&A, minority investment, partnership and alliances issues
Venture execution, commercial launch and initial scale-up
Coach and facilitate opportunity development Innovation Coach
Coach and support other persons to develop ideas, opportunities
Use tools and methods to identify opportunity value and estimate effort
Encourage and motivate, build relevant relations internally and externally

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