Career at Ericsson Nigeria, Tuesday 22, December 2015

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

BUSINESS AND OPERATIONS CONSULTANT

REQ ID: 92237

JOB DESCRIPTION

Ericsson sub-Saharan Africa is looking for senior and principal consultants with strong telecommunications industry experience in the operations consulting and transformation domains. Your role will be to sell and deliver enterprise transformation and business process improvement projects to telecoms clients. Work with CIOs to improve operations across IT, OSS, BSS and Marketing Sales business domains to ensure our customers maximize their technology investments.

The following experience is essential:

Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and network technology

Working knowledge of using and supporting ITIL and/or eTOM standards

Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs

The ability to create robust value propositions and business cases for systems and process transformation

Prior consulting experience from within a consulting practice

If you are interested in getting exposure to Africa, like to travel, be exposed to cutting edge technology that makes a difference to our continent, then apply to join our growing and dynamic consulting team.

Ericsson Consulting has 12,000 Strategy, Operations & Technology consultants, delivering more than 1,500 consulting and systems integration engagements a year. Serving clients for 10 years across 180+ countries we are building a great track record. This is a great opportunity to work for a dynamic company with global career options.

ROLE DESCRIPTION

Sell and deliver enterprise transformation and business process improvement projects to telecoms clients

Shape and lead holistic programs that translate operational shortfalls into transformation programs

Define roadmaps for organization change and process development

Undertake capability and assessments across processes and systems

Support operators in defining data requirements and leveraging real time data to drive improved customer experience

REQUIRED SKILLS

Analytical and problem solving skills

Excellent communications skills (both oral and written) – able to explain complex concepts

Consultative selling knowledge

Team and stakeholder management

REQUIRED EXPERIENCE

Deep telecommunications industry knowledge

Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and Network technology in wireline or wireless environments.

Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs for telecommunications companies.

Working knowledge of using and supporting ITIL, eTOM and security standards. Certification in one or more of these standards is a plus. TOGAF and Frameworx knowledge beneficial.

Understanding of processes and architecture related to fulfilment, assurance and billing

Managing cross functional teams

Experience and ability to interact with senior (C-Level) stakeholders

YOUR PROFILE

4 years + experience in consulting

3 years + experience within telecommunications industry architecting end-2end solutions or leading transformation projects

Willingness and ability to travel in Africa up to 75% of the time

Minimum relevant 3 year Bachelor’s degree (postgraduate qualification recommended)

Location: South Africa, Ghana, Kenya, Nigeria, Senegal

CLICK HERE TO APPLY