Ibadan Electricity Distribution Company IBEDC Plc is headquartered in Ibadan is responsible for electricity distribution within the south western zone, Oyo, Ogun, Osun and kwara as well as some parts of Kogi, Ekiti and Niger states.
Job Title: Team Lead – Field Operations, Commercial
Job Description
To carry out business development activities in relation to IBEDC corporate accounts. Manage identify new and sustain existing business relationships IBEDC’s business relationship with industrial customers.
Develops, builds and manages IBEDC’s corporate accounts Maximum Demand – Industrial customers
Identifies potential new clients within IBEDC’s area of operations
Manages customer relationships and identifies business growth opportunities, new and existing MD customers classes
Devises relevant strategies to manage relationship with existing MD clients and identification of new MD
Manage service delivery processes for MD customers, Meter reading, Billing, Payments, Customer assistance, Service Irregularities etc.
Ensures the implementation of IBEDC’s customer services policies with respect to MD customers
Attends to customer (MD) queries/complaints on the field and escalates to proper channels to ensure such complaints are captured and addressed accordingly
Keeps abreast of market trends and supplies management with insights on customer needs, problems, interests and innovative ways for service delivery.
Job Category
Administration, Secretarial, Sales, Marketing
Job Qualification
BA, BSc, HND, MBA, MSc, MA
Job Location
Oyo
Job Experience
10 – 15 years
Method of Application
APPLY HERE
Application Closing Date
31 December 2015
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