The Humber Group HUMBER is a boutique firm that specializes in a diverse range of business disciplines. The core of its operation revolves around Information and Communication Technology (ICT) Solutions and Financial and Business Consulting and Advisory Services.
Job Title: Customer /Social Relations Executive
Job Description
Receive, direct and relay telephone messages and fax messages.
Assist in the planning and preparation of meetings, Executive committee meetings, conferences and conference telephone calls.
Provide word-processing and secretarial support and administrative services to the Managing Directors.
Greet and assist visitors and the clients.
Deliver excellent customer service for all customers on all games platform, document and escalate customer complaints and expedite customer complaint resolution.
Ensure all winners and their winnings are documented daily and sent to the accountant for approval and payment.
Serve as a back up to the accountant for winners’ payment.
Ensure that all information on all the payments from all game platforms are extracted daily and sent to the accountant for proper documentation and reconciliation with the payment companies.
Document all work processes and update accordingly
Social Relations Responsibilities
Manage all social media marketing platforms for the company.
Manage the online presence of the company’s website
Work with the digital media department to develop and create emails and text content.
Manage, develop and publish the company’s blog.
Ensure digital marketing by creating and posting content on social blogs and forums.
Implement company’s event planning and scheduling including strategy, venue search, onsite logistics and management and other creativities to support the event.
Job Location
Lagos
Job Category
Customer Care, Sales, Marketing
Method of Application
Qualified Candidates should forward CV and Application letter to careers@thehumbergroup.com specify the position applying for
Closing Date
5 February 2016
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