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Saturday, August 1, 2015
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Background Check International, (BCI) Graduate Job, Saturday 1, August 2015

Background Check International is the Leading player in the background check industry in Nigeria and the 1st Africa member of (napbs) National Association of Professional Background Screeners , USA


We are recruiting to fill the position of:


SOFTWARE DEVELOPER


JOB DESCRIPTION

> Experienced Programmer with advance skill in php, javascript are required on full time basis to offer technical supportto an existing portal

> Will also be required to initiate coordinated and implement new design to bring project to completion with short briefing


REQUIRED SKILL AND EXPERIENCE

> Critical thinking – using logic reasoning to provide solution

> Ability to understand,continue and bring current project  to completion

> Ability to think-through and develop positive user experience

> Ability to plan and execute multiple projects concurrently

> Punctuality and promptness with deliverables

> HND or bachelors degree in computer science or any relevant course

> Advance programming skills in php, javascript any other relevant languages


TO APPLY

Interested and qualified candidates should send the CV, Using the position as the subject of the mail to:careers@bcilimited.com


DUE DATE:
4 August, 2015



Background Check International, (BCI) Graduate Job, Saturday 1, August 2015
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Regional Field Services Manager needed at GE-NYSE

GE-NYSE: GE works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining.

Job Title: Regional Field Services Manager

Location 
Rivers

Job Field
Engineering, Technical, Oil and Gas, Energy

Role Summary
The Regional Field Services manager is responsible for the management of all field service operations for Subsea Services in Nigeria. Managing the resource identification, training, competence, deployment and delivery of effective field service solutions to our customers.


Essential Responsibilities
Reporting to the Global Field Service Leader and Regional Manager, you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning and contribute to the overall business strategy. Driving a strong EHS, Quality and Compliance culture within the team. Ensuring effective systems of work are implemented, reviewed and improved. Drive positive behavior and encourage an open reporting and learning environment.
Supporting adjacent functions including Sourcing, Sales and Invitation to Order ITO during the services tendering and order hand over phases, to ensure contractual commitments are understood and carried out effectively.
Drive a Field Service team operating rhythm – including but not limited to EHS, Quality, OTD, finance and productivity – to drive effective performance optimization and monitoring which includes managing and reporting functional business.
Manage the functional cost budgeting and is responsible for spend performance.
Manage the Field Service team+ competence through recording, assessment and training programs
Promote employee development & career progression through the GE Oil and Gas organization. Create and manage functional succession plans. Ensuring annual Employee management System (EMS) participation is thorough and timely.
Manage Field Service development and investment plans that supports expansion, new capability, and efficiency and capacity improvements.
Manage the execution of all Field Service activities efficiently in order to achieve our on time delivery commitments
Champion continuous improvement projects that balance safety, speed & quality to enhance output and utilization
Supporting regional revenue and margin commitments and objectives. Support customer payment resolution.
Drive quick & effective closure of any assigned CIRs, Audit Findings, RCAs/NCAs, and CAPA cases.
Manage the forecasting, utilization and deployment of the FS personnel
Manage the field resource pools, according to the local business requirements and global fulfillment workforce capacity
Interfacing with customers, sales, project management and integrated services to coordinate appropriate technical resources when and where required.
Actively Support Global Services improvement initiatives.
Perform other duties as required/requested by their manager.


Qualifications and Requirements
B.Sc, B.Eng. or preferably M.Sc, M.Eng in a relevant course
EHS and Quality management systems proficient
10-15 years key experience in Management and Technical/Field service.
PC Literate: Word, Excel, Wells, Power point, Primavera RMT
Willingness and ability to travel, up to 40%
Strong oral and written communication skills
Strong interpersonal and leadership skills
Ability to effectively perform & contribute in a matrix team environment
Knowledge of products and processes for customer requirements, and budgeting / financial processes.
Strong presentation and negotiation skills
6 Sigma, Lean and continues improvement champion
A valid NYSC discharge or exemption certificate will be required.
Must have valid authorization to work full-time without any restriction in Nigeria


Additional Eligibility Qualifications
Subsea, Surface experience is desired · Strong analytical ability · Ability to organize and prioritize work and to meet deadlines · Reporting and analysis experience preferred · Ability to effectively lead multi-functional team · Ability to communicate at all levels of customer organization and within GE · Prior experience managing a budget and project margin is preferred · Strong oral and written communication skills · Strong interpersonal and leadership skills


APPLY HERE


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Regional Field Services Manager needed at GE-NYSE
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Versata Job Opportunity, Saturday 1, August 2015

Versata provides enterprise software solutions that deliver business results, performance and scalability while dramatically reducing IT spending. Versata’s patented solutions decrease IT expenditures by reducing hardware and associated maintenance, leveraging open source technology, and accelerating value delivery to business customers.


VERSATA GLOBAL SAASOPS MANAGER


JOB DESCRIPTION

You will be responsible for building out a globally dispersed SaaSOps team and ultra efficient application hosting infrastructure. Versata’s aggressive acquisition strategy has resulted in a set of inherited SaaSOps activities that already exist. You would prioritize directing an ongoing large lift and shift data center migration into AWS, focusing on AWS solutions to drive down costs while maintaining performance and meeting SLAs, and driving continual improvement through focus on long-term planning


KEY RESPONSIBILITIES

Manages all Versata’s customer-facing and internally focused SaaSOps environments and service delivery activities

Develops metrics to enable effective measurement of key performance indicators

Create and manages quarterly SaaSOps budget

Develops long-range staffing and resource planning for organic and inorganic growth

Develops, maintains and executes a clear integration playbook for SaaSOps inherited from future acquisitions


DESIRED SKILLS AND EXPERIENCE

Required experience and education

Excellent verbal and written skills in English

At least 10 years of experience in IT Operations Management with at least 3 years of SaaSOps specific experience

Bachelor’s Degree in Management Information Systems or Computer Science from a reputable university

Advanced problem solving skills

Cloud-based hosting experience with Amazon EC2 (S3, RDS, Glacier, etc)

Experience with/or knowledge of CRM tools for tracking case/ticket lifecycle and KPI reporting

International experience, particularly with EMEA

Experience with building and managing globally dispersed teams

Experience managing and troubleshooting PostgreSQL based SaaS offerings


DESIRED SKILLS AND EXPERIENCE

Experience with lift-and-shift datacenter migrations into AWS a significant plus


Apply if…..

You have a strong passion to lead, build, and develop a best-in-class team, while thriving in a fast-paced environment. You have a strong analytical mind to identify and understand issues, problems, and opportunities using data from different sources in order to draw conclusions and use effective approaches for choosing a course of action. You are driven by exceeding customer expectations


Total compensation is $100,000/year (cash) for this full-time position.


To qualify, please provide a resume/CV demonstrating the required experience and skills. From there, to help us find the top 1% of talent, there will be a series of interviews and online skills examinations. We realize these are challenging and can require a decent amount of time – so we thank you in advance for your efforts. Please note that you will not be paid for these interviews or skills tests but we hope you will complete them to help us truly evaluate your talent versus your peers.


Candidates who are successful at the assessment test will be asked to participate in a brief online interview with our recruiting staff to fulfill administrative requirements, including contracting and providing verifiable identification.


Are you up for the challenge?


CLICK HERE TO APPLY



Versata Job Opportunity, Saturday 1, August 2015
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Vacancy at MSH

Management Sciences for Health-MSH saves lives and improves health, especially among the world’s poorest and most vulnerable people, by closing the gap between knowledge and action in public health. We live our mission to save lives and improve the health of the world’s poorest and most vulnerable people by closing the gap between knowledge and action in public health.

Job Title: Data Collection Consultant

Location 
Akwa Ibom

Job Field
Consultancy

Overall Responsibilities
MSH is seeking a local consultant to help in the preparation of a proposal to USAID for an anticipated 8-year, $225 million, USAID-funded project in selected States of Nigeria that will deliver an integrated high-impact interventions in the areas of Family Planning; Maternal, Newborn and Child Health; Maternal and Child Nutrition. The project will also focus on strengthening of health leadership and management capacities of the State Governments and LGAs, and of the private sector.


Specific Responsibilities
Under the direction of the MSH’s Technical Strategy Lead TSL for this proposal, the consultant will collect background information on the organization and delivery of RMNCH services by government, private and community health providers in Akwa Ibom State.
Prior to the signature of the consulting services, MSH will provide a document with the questions that need to be answered, i.e. the data collection tool.


Deliverables
Written responses to the questions and information requested in the data collection tool.
Effective time period for the consultancy:
Seven working days, beginning from the time of contract signature. Includes preparation and report writing time.


Qualifications
Be of senior level and have existing relationships with the officials having this information either from the government, international development agencies or local organizations.
Be thorough and diligent enough to timely find and report to us accurate results of his/her search.


APPLY HERE


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Vacancy at MSH
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Graduate & Experienced Jobs at NCR Corporation, Saturday 1, August 2015

NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia, USA.


SUPERVISOR


POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

Position requirement is to be an expert that directs project specific activities of team members and offers management assistance to the organizational leader

Ensure team members are performing optimally to achieve their individual and collective KPI set by the company.

Performs needs analysis and prioritization, feasibility and business impact assessments for major KM requests and initiatives

Typically manages overall life cycle of one or more Knowledge Solutions.

Manage field operations

Supervise team member to provide the best service delivery to our esteem customer.

Ensure continuous monitoring of team member to meet Service level agreement the company have with the customer.

Supervise team member and communicate timely to the customer on the incident logged with the company to avoid bridging the SLA and penalty payment.

Organize meeting with the customer to showcase the company’s performance and to identify grey areas from customer point of view and work on it. .

Main focus areas are the reduction of failures/incidents, designing efficient and cost effective service philosophies, optimizing use of assets to reduce inventories and improve cash flows and performing proactive lifecycle management on both product and service performance


QUALIFICATIONS

BASIC QUALIFICATIONS:

Bachelor’s Degree or Higher National Diploma

4+ years of related engineering field experience

Understanding of current Incident Management processes and systems

Strong analysis and good reporting skill.

Self-motivation, customer focused.

Strong written and oral communication skills

Strong team orientation.

Customer service experience will be and added advantage.


CALL CENTER AGENT


POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

Agents – They are the first point of contact and can, through proper training and initiatives, deliver on multiple objectivesthrough call resolution and efficient handling of customer issues. Apart from this they are the chain that bridge customer and field engineers.

Workforce Planners – Ensure that scheduling matches workload. Their management can impact quality, efficiency, accessibility and other key objective
Applies knowledge of problem routing, tracking and escalation procedures; Applies knowledge of data entry software applications and related desktop tools.

Accepts and routes calls; Gathers problem information and records data in desktop tools.

Monitors incident status and escalates cases that are not resolved in a specific time frame.

Clearly understand the deliverables of managed services for each customer and contribute proactively so as to accomplish goal of customer satisfaction; Suggest ways and means to motivate / improve vendor performance

Suggest improvements and take preventive measures to consistently improve quality services rendered to our clients.

Have regular, interactive feedback calls with operational team of customers to improve quality of deliverables within SLA

Act as single point of contact for NCR Financial customers with Incident Management Services.

Take ownership of service request from customers and ensure timely and satisfactory resolution of problems

Monitor ATM networks for NCR’s ATM monitoring customers

Provide accurate and creative solutions to user problems of moderate nature to maximize user productivity; escalate both internally and externally, when required, according to defined escalation paths.

Enhance and develop quality support methods and communication skills through feedback and other developmental approaches.

Research, resolve, and respond to questions received via telephone calls, mails and callbacks in a timely manner, in accordance with current standards.

Acquire and maintain current knowledge of relevant product offerings and support policies; Assist in special product-related issues as needed.

Proactively notify customers of all problems within SLA guidelines; Remotely resolve incidents within their capability.

Work with other Support Spe…ts in order to coordinate and quickly resolve customer issues; provide regular updates to customers as efforts for resolution progress.

Document all actions taken to resolve incidents in D1; Ensure the correct and timely closure and completion of all incidents in D1. This position is accountable for continuously receiving and handling high volumes of incidents

Position may require rotation in work hours, weekend or holiday hours, and/or extended hours, as needed, to accommodate 24/7 operations; Position involves prolonged periods of PC and telephone usage


QUALIFICATIONS

BASIC QUALIFICATIONS:

B.Sc / HND in science and Engineering related field

1-3 years of related experience

ATM (Automated Teller Machine) experience will be added advantage

Must possess good communication skills, written and spoken

Keyboard proficiency and understanding of Windows-based applications/tools; knowledge of Microsoft applications is compulsory

General knowledge of remote support technologies and strategies

Basic knowledge of call management and network/ATM monitoring applications

Customer service experience will be an added advantage.


TO APPLY

Click on Job Title below:


SUPERVISOR


CALL CENTER AGENT



Graduate & Experienced Jobs at NCR Corporation, Saturday 1, August 2015
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Current Job at Gionee Communication Equipment Limited

Gionee Communication Equipment Co. Ltd was founded on September 2002. It is a globally-oriented provider of mobile telecommunication products engaging in product Design, R&D and Manufacturing. Join us, you’ll amaze by its fast growing and limitless possibilities here. With the rapid growth of global business, we’re seeking for the talents who want to develop the expertise and customize the career path with passion. Here, you can balance your career life and personal time with flexibility, cultivate your expertise and re-develop yourself.

Job Title: Product Trainer

Location 
Lagos

Job Field
Sales, Marketing

Job Description
Conduct and deliver professional training to promoters independently, follow up their performance and provide coaching to increase their training competency to match the Sales Capability needs.
Contributes for updating learning materials of the products and sales skills for promoters.
Create a structured and appropriate training plan, design and apply assessment tools to measure training effectiveness.


Desired Skills and Experience
Minimum 2 years’ experience in mobile industry and having preferable concentration in training towards products, services and solutions.
Effective communication skills and good presentation skills.
Have a sound understanding of retail business/ environment.
Excellent in the use of Microsoft Office including PowerPoint.


APPLY HERE


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Current Job at Gionee Communication Equipment Limited
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MTN Nigeria Job Announcement, Saturday 1, August 2015

MTN Nigeria is part of the MTN Group, Africa’s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operationsbeginning with Lagos, Abuja and Port Harcourt.


SENIOR MANAGER, FORENSIC AUDIT


JOB DESCRIPTION

Financial Perspective

1. Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).

2. Participate in the review of Business Processes (headcount, process optimisation etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.

3. Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.


Customer Perspective

4. Serve MTNN’s internal customers and provide solutions to improve the customer experience.

5. Drive an increase in MTNN’s Net Promoter Score

6. Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.

7. Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.

Stakeholder Perspectives (10%)

8. Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant informationsources to provide an integrated service.

9. Partner with MTNN’s Ecosystem Partners to deliver business value.

10. Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.


Internal Perspective

11. Review business environment and develop business plans to support fraud prevention and detection in MTN Nigeria.

12. Conceive, initiate, prioritize and lead the implementation of forensic audit initiatives. www.jobcenternigeria.com

13. Research, document, disseminate and implement industry best practices with regard to fraud prevention and detection.

14. Develop and establish internal fraud detection processes and systems, ensuring effectiveness and efficiency.

15. Design and implement fraud prevention metrics to measure current processes or procedural changes relative to fraud.

16. Plan and co-ordinate the work of investigation teams and ensure ongoing adherence to audit and investigation methodologies and standards (Certified Fraud Examiners, International Internal Audit Standards etc).

17. Review complex, non-standard, ad hoc requests relating to fraud detection, investigation or prevention and provide effective, reliable and sustainable solutions.

18. Develop positive working relationship with other departments as well as external parties to enhance the operations of the forensic auditing team.

19. Periodically review the adequacy of tools, methodologies, procedures and processes used in carrying out forensic audit tasks with a view to enhancing the performance of the team and eliminate fraud.

20. Develop reports for disciplinary hearing or court case.

People


(Learning & Growth)

21. Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

22. Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.

23. Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.


JOB CONDITION

• Normal MTNN working conditions

• May be required to work extended hours

• Willingness to travel at short notice


EXPERIENCE:

Minimum 10 years’ experience  including:

• Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry

• Worked across diverse cultures and geographies advantageous

• 4 years of fraud operational and/or policy experience

• 2  years in accounting firm or law firm


TRAINING:

• Internal Audit.

• Fraud Management.

• People management

• Risk management

• General management


MINIMUM QUALIFICATION   

LLB, BSc, BEng, BA or HND


CLICK HERE TO APPLY



MTN Nigeria Job Announcement, Saturday 1, August 2015
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