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Showing posts with label MTN Recruitment. Show all posts
Showing posts with label MTN Recruitment. Show all posts
Friday, March 11, 2016
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Fresh Graduates Recruitment at MTN Nigeria

Company Description
MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition
Job Title: Graduate Trainees

Job Qualification
BA, BSc, HND

Job Category
Engineering, Technical, Finance, Accounting, Audit, Graduate Jobs, Internships, ICT, Computer   Insurance, Sales, Marketing

Method of Application  
APPLY HERE


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Fresh Graduates Recruitment at MTN Nigeria
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MTN Nigeria Fresh Graduate Development Programme 2016


Posted: Mar 11, 2016




The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


We are recruiting to fill the vacant position below:


Job Title: MTNN Graduate Development Programme


Location: Lagos


Qualification
Minimum of a second class upper degree (2:1) or HND upper credit from a government-accredited Nigerian or foreign institution in any of the following field(s) of study:


  • Actuarial Science

  • Commerce

  • Computer Science




  • Digital Marketing

  • Engineering

  • Information Technology

  • Marketing

  • Mathematical Sciences

  • Psychology

Age and Experience:


  • Age limit: 26 years

  • Must have completed National Youth Service Corps (NYSC)

  • Must be fluent in English

  • Intermediate proficiency level in Microsoft Suite applications

  • No work experience is required

Attributes:


  • Customer Focus

  • Fast learner

  • Entrepreneurial thinking

  • Proactivity & self-motivation

  • Willingness to work in any assigned functional area/location

Skills:


  • Digitally savvy, result-oriented and innovative

  • Strong numerate and analytical skills

  • Strong inquisitive skills

  • Continuous learning and adaptability to new technologies

  • Excellent communication and interpersonal skills

  • Ability to collect, analyse and interpret complex data

  • Ability to keep up with current developments and trends

  • Excellent relationship-building and teamwork capabilities

  • Ability to prioritize effectively and accept challenging responsibilities

  • Ability to work under pressure

Behavioural Competencies:


  • Must exhibit MTN Values of: Leadership, Innovation, Relationships, Integrity, and a Can-Do attitude.

  • Must exhibit MTN Vital Behaviours: Complete Accountability, Get It Done, Active Collaboration, and Complete Candour.

Job Conditions:


  • Normal MTNN working conditions

  • Open Plan Office

  • High performance culture

  • Relevant work permit

  • Valid international passport

Application Closing Date
15th March, 2016.


How to Apply
Interested and qualified candidates should:
Click here to apply online


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MTN Nigeria Fresh Graduate Development Programme 2016
Thursday, March 10, 2016
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MTN Nigeria Recruits Senior Manager Access Performances


Posted: Mar 10, 2016




The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


We are recruiting to fill the vacant position below:


Job Title: Senior Manager Access Performance


Location: Lagos

Job Description


  • Develop a network performance and quality assurance methodology / framework to monitor and optimize Radio Access Network services and guide related activities within the NWG Division, defining standards, metrics and requirements.

  • Responsible for monitoring and ensuring best in Class voice Quality of Service. Monitoring, reporting and analysis of Radio Network performance indices, Taking proactive and corrective actions to keep and maintain these quality of Service KPIs above agreed targets delivering best in class Customer experience. Drive initiatives and interventions to improve  Radio Network quality

  • Extract  value from what we already have through divisional focused commercial  activities such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.




  • Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within  division, etc.

  • Maintain  leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.

  • Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.

  • Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.

  • Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.

  • Develop framework to review network performance and ensure compliance in the following areas
    • 3G Performance

    • 2G Performance

    • LTE Performance

    • Regulatory reporting and compliance

    • BSS operation and Quality assurance


  • Develop systems and processes to achieve quality assurance objectives by contributing information and analysis to strategic plans and reviews, preparing and completing action plans for the core network

  • Provide regular independent network performance reports to Management and statutory bodies (Nigerian Communication commission, etc).

  • Ensure adherence to regulatory QoS requirements and ensure Network Quality audit and assessment

  • Identify and correct wrongly measured parameters to be in line with regulatory requirements.

  • Following up with teams responsible for clearance of service/KPI impacting alarms & Node B HW issues for early resolution

  • Coordinate routine checks on 2G/ 3G RAN capacity resource utilization (CEs, Channel Cards, Licences on Node Bs, RNCs) and ensuring same does not impact KPIs

  • Drive optimal resource utilization and allocation

  • Develop Network Performance standard specification and provide reports on Network –Business impact assessment

  • Network Performance diagnosis, analysis and evolution trending for proactive planning and strategic agenda setting

  • Network Utilization analysis to ensure optimal resource CAPEX deployment

  • Ensure tests and procedures are carried out, evaluated and properly understood and ensure product modifications are investigated.

  • Providing regular independent performance reports to Management, Group and the Regulators indicating actual levels ofkey Performance Indicators (KPIs) (Voice, Data, ISM, Rollout reporting etc).

  • To provide an internal Network Quality and Audit function allowing independent and objective performance analysis of the network and its impact on the business including commercial promotion/activity  impact analysis

  • Coordinate routine parameter Audit and consistency checks on PS and Ss Core nodes (including  QoS and PCRF application audit)

  • Monitor PS and CS Core NE with the aim of identifying poor performance and escalating/follow up on Partners/other departments to improve.

Desired Skills and Experience
Education:


  • Fluent in English and language of country preferable

  • First degree in electrical/electronic Engineering

  • Master’s degree in a relevant discipline added advantage

Experience:


  • 10 years’ work experience, including:

  • experience in 2G and 3G  planning and/or Operations

  • Experience in core planning/Operation/Performance

  • Above average knowledge and experience in all access technologies

  • Sound  understanding of call and data service architecture and service flow

  • Manager  track record of 3 years or more; with at least 3 years in relevant sector/  industry

  • Worked across diverse cultures and geographies  advantageous

  • Build a capable and motivated team to create a high performance team environment

Training:


  • RAN – (2G, 3G, LTE) planning and optimization

  • Through Understanding of (through professional experience and training) of 3GPP standards and implementation processes, including: Universal Mobile Telecommunications Systems (UMTS), Long Term Evolution (LTE), Code Division Multiple Access Technology (CMDA) and Worldwide Interoperability for Microwave Access (WiMax

  • Network performance and statistics

  • Vendor and experts management

Application Closing Date
17th March, 2016.


How to Apply
Interested and qualified candidates should:
Click here to apply online


Enter Your Email below and Get Job updates (It’s Free)



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MTN Nigeria Recruits Senior Manager Access Performances
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MTN Nigeria Recruits Manager, Closed Loop Feedback at


Posted: Mar 10, 2016




The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


We are recruiting to fill the vacant position below:


Job Title: Manager, Closed Loop Feedback


Location: Lagos


Job Descriptions


  • Responsible for establishing MTNN Voice of the Customer (VOC) feedback Program in collaboration with customer experience teams ; share learning’s/ updates to wider business divisions for systematic / continuous improvement using the loop closure process

  • Responsible for ensuring the development and implementation of the close loop feedback system.

  • Roll out close loop feedback systems in all necessary touch points ensuring a constant increase in the NPS score.

  • Stakeholder management across all divisions.




  • Follow through to ensure that all opened loops are closed.

  • Managing the Divisional executives for implementation of recommendations.

  • To lead design and implementation of closed loop feedback system across all customer Touchpoints ( Call centre, Walk-in , Digital etc) and other top priority touch points and potentially internal NPS (Net Promoter Score).

  • To design closed loop feedback roll out, planning and implementation.

  • To Track and report on CLF roll out and NPS ( Net Promoter Score) to all management and team member responsible for the channels.

  • Collaborate with HR in developing, maintaining and improving closed loop feedback system training material, templates and documentation.

  • To audit and coach Team Leaders and managers to continually improve CLF management processes and report back to functional heads.

  • To compile and analyze monthly overall trends of CLF root causes per region per touch point to track MTN Nigeria performance and bring the voice of the customer into Management (for use in Outer / Inner Loop meetings).

  • Drive and ensure outer-loop meetings, reporting and actions are occurring and driving results on CLF NPS scores.

  • Coordinate with group functions to support MTN Nigeria /Group generated CEX initiatives

  • Work with the wider customer experience and commercial teams to establish Voice of the Customer Program to share learning’s/ updates with the wider business.

  • Compile and analyze the overall trends while coaching and training to enhance and sustain long term positive customer experience

  • Analyze information, interrogate and interpret data relating to business performance – ensuring a consistent approach to measuring Customer Experience is developed

  • Benchmark MTNN service delivery with global service industries

  • Identification of Customer Experience Improvement actions/initiatives/ customer pain points and associated business plans and benefit cases.

  • Monitor for feedback loops and take appropriate actions to reinforce a positive feedback loop or correct problems that create a negative feedback loop

  • Mapping of existing and new customer journeys against agreed methodology-e.g.CLF

  • Follow through on overall compliance of the customer care team with established company policies & procedures

  • Drive for brand alignment and standardization in rendering sales and services across all channels

  • Facilitate prompt and complete dissemination of relevant information to management and channel members.

  • Identify and facilitate support aids to achieve prompt realization of service level targets

  • Ensure full integration of business needs with the overall service delivery practices

  • Facilitate implementation of new systems, working practices to improve customer experience efficiency

  • Develop and use integrated reporting to drive insight and action.

  • Present integrated findings to senior management.

  • Use consultative approach to working and partnering with stakeholders and a polished influencing skill to manage through opposing views to find the right solution.

  • Facilitate collaborative activities that enable branded customer care/experience – use regional /national forums such as Engine Room and other team and regional meetings.

  • Manage heavy workload across multiple business areas and work collaboratively with business partners at all levels in decision making.

  • Participate in development and deployment of commercial strategies to foster consumer brand loyalty

  • Ensure the tracking of overall sectional performance against specified KPIs and report this information on a regular basis to customer relations management / customer experience.

Job Condition


  • Normal MTNN working conditions

  • May be required to work extended hours

  • Require inter and intra state travelling

Experience & Training


  • First degree in a Social Science discipline or any other Discipline.

  • An MBA will be an added advantage

  • 8 years relevant work experience covering the following areas:
    • Business Planning

    • Product management

    • Research

    • Design and management of PPPs

    • Project Management


  • Proven record of implementation and improvement success in MTNN environments.

  • Experience with continuous improvement process design or management a plus.

  • At least 2 years in a supervisory/ managerial capacity.

  • Customer Experience management

  • Business Planning Analysis.

  • Data management

  • Quality management

  • Customer life time value

  • Service segmentation

  • Loyalty & churn management

  • Business process management Project Management

  • Research methodology

  • Six Sigma

  • People & Performance Management

  • Financial planning & Budgeting

  • Business Intelligence

  • Service Segmentation

  • Resource Planning

  • ICT Cutting Edge Technologies

  • Crisis Management

  • Innovation Management

  • Change Management

  • Brand Management

Minimum qualification


  • BA, B.Eng, B.Sc, B.Tech, HND or B.Ed.

Application Closing Date
11th March, 2016.


How to Apply
Interested and qualified candidates should:
Click here to apply online


Enter Your Email below and Get Job updates (It’s Free)



Comment on this Job – Please Post Your Comments Below:


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MTN Nigeria Recruits Manager, Closed Loop Feedback at
Sunday, March 6, 2016
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Latest Job Opportunity at MTN Nigeria


Company Description
MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition

Job Title: Senior Manager Access Performance

Job Description
Develop a network performance and quality assurance methodology / framework to monitor and optimize Radio Access Network services and guide related activities within the NWG Division, defining standards, metrics and requirements.
Responsible for monitoring and ensuring best in Class voice Quality of Service. Monitoring, reporting and analysis of Radio Network performance indices, Taking proactive and corrective actions to keep and maintain these quality of Service KPIs above agreed targets delivering best in class Customer experience. Drive initiatives and interventions to improve  Radio Network quality
Extract  value from what we already have through divisional focused commercial  activities such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.
Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within  division, etc.
Maintain  leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.
Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.

Job Qualification
BA, BSc, HND

Job Experience
10 years

Job Location 
Lagos

Job Category
Engineering, Technical, ICT, Computer


Method of Application
APPLY HERE


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Latest Job Opportunity at MTN Nigeria
Tuesday, March 1, 2016
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Fresh Employment at MTN Nigeria

Company Description
MTN Nigeria, the leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Title: Manager, Closed Loop Feedback

Job Description     
Responsible for establishing   MTNN Voice of the Customer (VOC) feedback Program in collaboration with customer experience teams ; share  learning’s, updates to wider business divisions for systematic, continuous improvement using the loop closure process
Responsible for ensuring the development and implementation of the close loop feedback system.
Roll out close loop feedback systems in all necessary touch points ensuring a constant increase in the NPS score.
Stakeholder management across all divisions
Follow through to ensure that all opened loops are closed
Managing the Divisional executives for implementation of recommendations
To lead design and implementation of closed loop feedback system across all customer Touchpoints,  Call centre, Walk-in , Digital etc and other top priority touch points and potentially internal NPS Net Promoter Score.
To design closed loop feedback roll out, planning and implementation.
To Track and report on CLF roll out and NPS Net Promoter Score to all management and team member responsible for the channels.
Collaborate with HR in developing, maintaining and improving closed loop feedback system training material, templates and documentation.
To audit and coach Team Leaders and managers to continually improve CLF management processes and report back to functional heads.

Job Qualification
BA, BSc, HND, MBA, MSc. MA

Job Experience
8 years

Job Location 
Lagos

Job Category
Customer Care, ICT, Computer, Sales, Marketing


Method of Application
APPLY HERE

Closing Date
11 March 2016


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Fresh Employment at MTN Nigeria
Wednesday, February 24, 2016
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Fresh Employment at MTN Nigeria

Company Description
MTN Nigeria, The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Title: Administrator, Commercial Legal

Job Description     
Extract value from what we already have by focusing on optimizing processes within the Unit, Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative.
Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation etc.
Maintain leadership in the ICT/Digital industry by keeping abreast of relevant industry news and notifying the team as appropriate.
Sustain the right organisational culture and behaviors by demonstrating the vital behaviours every time.
Provide administrative support for day to day activities GM Commercial Legal’s office.
Cross check documents for Company Secretary’s review to ensure quality control and compliance to MTNN policies, writing minutes of meetings and produce memos for review
Perform quality control checks on Company Secretary’s presentations, ensuring proper formatting and elimination of errors
Develop and maintain an efficient documentation and filing (electronic and hard) process, assisting in filing of statutory documents.
Assist with corporate governance research and initiatives, processing enquiries from Directors, Shareholders, regulators etc.

Make efficient travel arrangements for the Company Secretary’s office.



Job Qualification
BA, BSc, HND

Job Location 
Lagos

Job Category
Law, Legal


Method of Application
APPLY HERE

Closing Date
7 March 2016


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Fresh Employment at MTN Nigeria
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Career Opportunities at MTN Nigeria

Company Description
MTN Nigeria, The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
1) Latest Vacancy at MTN Nigeria
Click here to apply

2) Fresh Employment at MTN Nigeria
Click here to apply


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Career Opportunities at MTN Nigeria
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MTN Nigeria Latest Vacancies, Wednesday 24, February 2016

MTN Nigeria, The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


BID MANAGER


JOB DETAILS

Support Commercial and Technical project evaluation

Develop Business case/Business models

Communicate Business plans and analysis

Support tender/bid response for Corporate and Major accounts (CMA) projects

Understand and resolve complex technical, strategic and business issues

Prepare, submit and present proposals, business plans, reports and other required documentation

Collate commercial requirements for major bids/tenders

Collate departmental requirements to support Business Solutions division’s budget process

Support corporate customer –facing activities

Provide professional inputs and advice to the ES account teams on the production and presentation of bid documentation.

Use standard templates to produce bid documents, coordinate inputs from the account teams, Pre-sales  Engineers and commercial/legal/finance teams

Review and provide thorough analysis on complex bid documents  and coordinate inputs from the buyers (customers),  account teams, Pre-sales  Engineers and commercial/legal/finance teams

Obtain concurrence from relevant groups in MTN regarding the content of bids (including contract management, legal, financial, systems engineering, networks, IT, and product groups).

Undertake final quality checks on bid documents before they are submitted to customers, ensuring full bid compliance with the terms of customer RFP or RFT.

Forward details of bid documents to the ES stakeholders (Account Manager, Pre-sales, Solutions Development) when bids are successful.

Archive all bid materials

Full integration of quality management processes within the Systems Engineering (Pre-sales & Solutions Development) and their effective deployment on a day-to-day basis.

Provide regular performance reports on bid performance work for the Pre-sales Manager and account teams.

Make recommendations for improvements to bid processes based on analysis of performance.

Provide technical and system solution support to the business solution’s sales team

Define clients’ requirements (technical, commercial and governance requirements)

Assist the sales team in defining corporate clients technical needs with Technical/Engineering teams (ES Pre-sales, ES Solutions Development, IS, NWG)

Ensure timely delivery of compliant and commercially sound bids and track progress and communicate with all teams

Manage the release and approval of vital bid/tender documents such as bid bonds/security/bank guarantee, power of attorney, bid forms, bid quality assurance form and all other required bid documents

Provide bid management support for all proposals to nominated Enterprise Solutions strategic, corporate and SME customers

Provide business analysis, documentation and support for all ES bid requirements

Manage the bid qualification process for new opportunities (Bids, RFP, RFQ, ITT, Expression of Interest –EoI)


JOB CONDITION:

General MTNN working conditions

Extra working hours may be required


REQUIREMENTS

Experience & Training

A first degree in Engineering, Information Management,  Finance, Accounting or any social sciencecourse

At least 8 years working experience including:

At least 4  years Financial and Technical sales experience preferably in the Telecoms/ICT environment

Knowledge of ICT, telecoms systems, technologies and terminologies

Project Management certification or training

Previous/current experience working in a bid team

Excellent communicator (effective presentation and writing skills)

Proven bid team involvement

High proficiency in Microsoft Office tools (Word, Excel, Power Point, Project)


MINIMUM QUALIFICATION

BA, BEd, HND, BSc or BTech


EMPLOYEE SERVICES MANAGER


JOB DESCRIPTION

• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.

• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.

• Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.

• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.

• Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.

• Review the performance of HR Service team on a regular basis and identifying opportunities for HR service improvements, ensuring service levels meet customer requirement especially with regards to process velocity, efficiency and robustness of the design.

• Manage human resources service channels and develop service improvement strategies to enhance the effectiveness of HR services.

• Define and agree service levels with HR customers, track and monitor services and provide periodic reports on delivery of services for management review.

• Review and update shared service systems, processes and SLAs to reflect changing technology and policies, ensuring administrative excellence within the processes.

• Oversee the maintenance of workforce data and ensure security, reliability and secured access to related information.

• Interpret HR Policies to the business and ensure shared understanding of HR policies across HR and the business.

• Manage the expatriate quota administration, work permits and visa requirements as required.

• Provide landing support for expatriate staff and their family, providing for their accommodation and overseeing the negotiation of contracts (property, school, employment) for expatriates.

• Manage the process of contract renewal for expatriate staff within the Group.

• Provide monthly HR Service Centre reports for management review and monitor generation of workforce reports and ensure timely preparation of HR Operations reports (Quarterly reports, PDR,Monthly reports.

• Oversee development of grievance and disciplinary process reports.

• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.

• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.


JOB CONDITION     

• Normal MTNN working conditions

• May be required to work extended hours


Experience & Training

• First degree preferably in the Social Sciences, Business Administration or any other relevant degree

• Fluent in English

• Minimum 6 years’ experience which includes:

• Minimum of 3 years’ experience in an area of spe…ation; with experience in supervising/managing others

• Experience working in a medium to large organization

• Experience in employee relations and expatriate service management


Training:

• Industrial Relations and Labour Law

• Immigration Law

• Relationship Management

• People Management

• Expatriate Management

• HRIS


Minimum qualification

• BA, BEd, HND, BSc or BTech


ADMINISTRATOR, COMMERCIAL LEGAL


JOB DESCRIPTION 

• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative.

• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation etc.

• Maintain leadership in the ICT/Digital industry by keeping a— of relevant industry news and notifying the team as appropriate.

• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions etc.

• Sustain the right organisational culture and behaviors by demonstrating the vital behaviours every time.

• Provide administrative support for day to day activities GM Commercial Legal’s office.

• Cross check documents for Company Secretary’s review to ensure quality control and compliance to MTNN policies, writing minutes of meetings and produce memos for review

• Perform quality control checks on Company Secretary’s presentations, ensuring proper formatting and elimination of errors

• Develop and maintain an efficient documentation and filing (electronic and hard) process, assisting in filing of statutory documents.

• Assist with corporate governance research and initiatives, processing enquiries from Directors, Shareholders, regulators etc.

• Make efficient travel arrangements for the Company Secretary’s office.


JOB CONDITION

• Normal MTNN working conditions

• May be required to work extended hours

• Open Plan Office


Experience & Training

• A fully qualified Nigerian lawyer (minimum of LLB & BL from a recognized institution

• Minimum of 1-2 years’ experience working in a similar role in a medium to large sized organization


Training:

• Effective communication/business skills.

• Microsoft Office suite

• IFS Training

• Department specific applications


Minimum qualification

• LLB


CLICK HERE TO APPLY


DUE DATE: 7 March, 2016




MTN Nigeria Latest Vacancies, Wednesday 24, February 2016
Tuesday, February 23, 2016
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Latest Vacancy at MTN Nigeria

Company Description
MTN Nigeria, The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Title: Employee Services Manager

Job Description     
Extract value from what we already have by focusing on optimizing processes within the Unit, Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative, capital, budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.
Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product, process innovation, business model innovation etc.
Maintain leadership in the ICT, Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.
Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.
Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.

Job Qualification
BA, BSc, HND

Job Experience
6 Years 

Job Location 
Lagos

Job Category
Administration, Secretarial, Human Resources, HR


Method of Application
APPLY HERE

Closing Date
7 March 2016


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Latest Vacancy at MTN Nigeria
Thursday, February 18, 2016
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MTN Nigeria / Jumia Entrepreneurship Challenge 2016


Posted: Feb 18, 2016




MTN, in partnership with the MTN Solution Space and Jumia, are proud to announce the launch of the MTN Entrepreneurship Challenge powered by Jumia.

2016 MTN Entrepreneurship Challenge powered by Jumia


Summary
The Pan-African competition launching today, will be the first of its kind in Africa, bringing together over 1000 entrepreneurs, students and investors, to collaborate on ways to amplify and consolidate the continent’s entrepreneurs. Targeting more than 60 universities in 13 countries across Africa, the competition will challenge students to develop a unique digital application or smart solution that will solve a tangible problem faced on the continent.


“We are incredibly excited to partner with Jumia to launch the entrepreneurship challenge. Africa is a continent of promise, and our aim with the MTN Solution Space has always been to help fulfil this promise by developing uniquely African solutions. We believe that the entrepreneurship challenge is a key element of this. The response and willingness from universities across Africa to collaborate on this initiative has been truly remarkable and certainly exemplifies the impact of collective efforts to foster entrepreneurship among our next generation of business leaders,” says Sarah-Anne Arnold, Manager of the MTN Solution Space.


MTN’s Group Chief Digital Officer, Herman Singh, says the company is proud to both sponsor and endorse the initiative.


“The Entrepreneurship Challenge is strongly aligned to MTN’s own entrepreneurial culture and history as well as our values as a business. We believe inspiration of new business leaders in Africa and their enablement to success, will be key drivers for the future rapid evolution of a broader start-up culture on the continent. This is an environment already teeming with excellent potential and we hope to assist in accelerating its further growth and to raise MTN’s role in creating new businesses in Africa,” says Singh.


“This competition will contribute to building a stronger and more sustainable business environment across Africa. Its main goal is to boost and fuel African entrepreneurship by enabling young and smart entrepreneurs to kick off with their own projects. The key for us is to give full and adapted support to young talents, from funding to mentorship from experienced entrepreneurs,” says Bankole Cardoso, Head of Communications from Jumia.


What are the Evaluation Criteria?




Our review team (encompassing campus captains and selection committee) will be evaluating applications according to four main areas (which are underpinned with more specific criteria). Particularly, participating teams should make sure that their business plans will: fit to African market, be operationally feasible, be innovative and contain relevant financials.

The general assessment scheme can be found below:


Formal Requirements:


  • Executive Summary (2pages)

  • Financial Statement (proforma, basic information)

  • In Line with the Subject

Organization:


  • Need Identification (You must Clearly state a problem, which you are hoping to solve)

  • Solution (Well-defined solution as an answer to previously identified problem)

  • Monetization (You should illustrate your pathway to monetizing the proposed solution)

Content:


  • Fit to African Market (external analysis)
    • Macro Trends – Environment

    • Competitive Landscape


  • Operational Feasibility (internal analysis)
    • Internal Competencies

    • Management Team


  • Innovativeness
    • Novelty Aspect (Clear proposition of breakthrough innovation)

    • Added Value (Presentation of a clear path to tangible value creation to customers thanks to suggested innovation)

    • Societal Impact (strategy and operations aligned for responsible and sustainable business)


  • Financials
    • Income Sources (Identification of a way, in which a business is going to generate money)

    • Investment Ask (Accurate identification of financial needs & plan of utilizing potential funds)


Presentation:


  • Time Management

  • Design (Appropriate use of audio & visuals)

  • Delivery

Who can Apply?
Teams may be comprised of 2 or 3 individuals with at least one member currently enrolled at in an African university or a recent graduate (Academic year 2014 – 2015 or 2015 – 2016) of an African university.


Prizes and Benefits


  • The winner of the MTN Entrepreneurship Challenge powered by Jumia will win a cash prize of US $25 000 towards their start-up, and will also benefit from a yearlong partnership with Jumia, where they will have the opportunity to work from any of JUMIA’s offices across Africa.

  • This will enable the winner to learn from, and be mentored by experienced and successful entrepreneurs in the JUMIA network.

  • The winner will also have access to a Facebook Start Program to the value of US $15 000, which includes tools and services needed to build mobile applications.

  • In addition, they will have the opportunity to work from the MTN Solution Space at the University of Cape Town’s Graduate School of Business. The two runners-up will each receive US $5 000 towards their projects.

Important Information
Campus presentation Live pitches
1st – 8th April, 2016.


Finalists Announced
16th April, 2016.


Entrepreneurship Festival and Winners and Runners Up Announced
27th May, 2016.

Application Closing Date

27th March, 2016.


Method of Application
The MTN EC by JUMIA uses the Website application platform to manage applications. To enter, the designated team leader should complete the online enrollment form.

Click here to fill Online Enrollment Form


Click here to view the Terms and Conditions of the Competition


Click here for more information


Note: Application, Executive Summary and Video Pitch (optional, but highly encouraged) must be completed no later than 23:59 pm GMT, Sunday, March 27, 2016.


For more information about the MTN Entrepreneurship Challenge powered by Jumia, visit the following:


These are where regular updates, articles and interviews will be shared.


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MTN Nigeria / Jumia Entrepreneurship Challenge 2016
Wednesday, February 10, 2016
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Current Vacancy at MTN Nigeria

Company Description
MTN Nigeria is leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Title: Government Relations Manager

Job Description
Extract value from what we already have by focusing on optimizing processes within the Unit, Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project, initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.
Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.
Enhance, expand MTN’s role in the larger national macro environment by participating in CSR projects and NGO’s, involvement in recognized professional institutions, think-tank activities etc.
Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.
Support the development of a company-wide government relations strategy in alignment with MTN Nigeria’s business direction.
Maintain effective corporate relationship with key stakeholders and decision makers in the executive and legislative arms of government as well as Government Agencies to effectively channel the goals and desires of MTNN.



Job Qualification
BA, BSc, HND   MBA, MSc, MA

Job Experience
3 years

Job Location 
Abuja

Job Category
Customer Care, Sales, Marketing


Method of Application
APPLY HERE


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Current Vacancy at MTN Nigeria
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Job Opportunity at MTN Nigeria

Company Description
MTN Nigeria is leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Title: Regional Trade Marketing Manager

Job Description
Execute the retail strategy in the territory to achieve the objective of retail expansion, dominance, mind share and loyalty in the region.
Collaborate cross functionally – NWG, Marketing, Enterprise Solution, CR, in the regional and territorial engine rooms to ensure commercial alignment in achieving the objectives of revenue, profitability & market share in the sub-region.
Identify, create and execute Communal & Goodwill events and sponsorship initiatives in the region to drive affinity and localization of the MTN brand in the region.
Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of MTNN products in the region.
Achieve BTL visibility objectives across all outlet types and category in the region through the effective planning and execution of merchandising.
Review analysis of regional marketing surveys on current and new product concepts and recommend future product development within the region.
Develop and execute territory specific trade marketing initiatives to ensure achievement of the business objectives in the region.
Develop and manage profitable and sustainable partnerships to achieve our data device and mobile money objectives in the territory.
Ensure standard look and feel across all MTN retail outlet types in the territory
Ensure effective communication of the MTN brand and proposition at the retail layer of the distribution channel
Assist in establishing and maintaining consistent corporate image throughout product lines, promotional materials, and events.


Co-ordinate the presence and relationship of MTNN with stakeholders and policy makers at the Regional levels.

Job Qualification
BA, BSc, HND   MBA, MSc, MA

Job Experience
8 years

Job Location 
Enugu

Job Category
Sales, Marketing


Method of Application
APPLY HERE





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Job Opportunity at MTN Nigeria
Monday, February 8, 2016
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MTN Nigeria Job Recruitment, Tuesday 9, February 2016

MTN Nigeria is leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


CHANNEL DEVELOPMENT MANAGER (2 POSITIONS)


JOB DESCRIPTION

Identify training needs of the agents and coordinate the implementation of training interventions with the agencies in the Region.

Liaise with MFS management to identify and attend to specific distributor / channel needs, and resolve problems

Demonstrate a clear understanding of statutes and regulations related to business operations inNigeria, financial institutions and the telecommunications sector

Drive BTL visibility as the custodian across all facets of the MTN business in the regions

Carry out end to end successful implementation of “segment specific” acquisition, retention and loyalty initiatives, in the regions, in line with the broad initiatives deployed at the centre

Liaise with other relevant Departments (Marketing, Segments (MFS), Regional Sales team, GeoMarketing etc) to ensure therecruitment and transactional process is uninterrupted and targets are achieved.

Drive strategy implementation through the use of regional agency


JOB CONDITION

Normal MTNN working conditions.

Regional and national travel

May be required to work extended hours


EXPERIENCE & TRAINING

First degree or equivalent in a business discipline, MBA/Other Professional qualifications will be an added advantage

8 years’ experience in sales or marketing management portfolio, which includes 2 years managementexperience. Experience in fast moving consumer goods (FMCG / retail) will be an added advantage

Experience in financial management and profitability of SME.


Training:

Basic GSM/ Telecommunication Fundamentals/ Presentation Skills/ Agency Banking and Management

Management development program


CLICK HERE TO APPLY


DUE DATE: 18 February, 2016




MTN Nigeria Job Recruitment, Tuesday 9, February 2016
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MTN Nigeria: Channel Development Manager (2 Positions)


Posted: Feb 8, 2016




The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


We are recruiting to fill the vacant position below:


Job Title: Channel Development Manager


Location: Lagos
Slot: 2


Job Description


  • Identify training needs of the agents and coordinate the implementation of training interventions with the agencies in the region.

  • Liaise with MFS management to identify and attend to specific distributor / channel needs, and resolve problems

  • Demonstrate a clear understanding of statutes and regulations related to business operations in Nigeria, financial institutions and the telecommunications sector




  • Drive btl visibility as the custodian across all facets of the mtn business in the regions

  • Carry out end to end successful implementation of “segment specific” acquisition, retention and loyalty initiatives, in the regions, in line with the broad initiatives deployed at the centre

  • Liaise with other relevant departments (marketing, segments (mfs), regional sales team, geomarketing etc) to ensure the recruitment and transactional process is uninterrupted and targets are achieved.

  • Drive strategy implementation through the use of regional agency

Job Condition


  • Normal MTNN working conditions.

  • Regional and national travel

  • May be required to work extended hours

Experience & Training


  • First degree or equivalent in a Business discipline, mba/other professional qualifications will be an added advantage

  • 8 years’ experience in sales or marketing management portfolio, which includes 2 years management experience. Experience in fast moving consumer goods (fmcg / retail) will be an added advantage

  • Experience in financial management and profitability of sme.

Training:


  • Basic GSM/ telecommunication fundamentals/ presentation skills/ agency banking and management

  • Management development program

Minimum Qualification:


Application Closing Date
18th February, 2016.


How to Apply
Interested and qualified candidates should:
Click here to apply online


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MTN Nigeria: Channel Development Manager (2 Positions)
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Senior Manager, Compliances at MTN Nigeria


Posted: Feb 8, 2016




MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


We are recruiting to fill the vacant position below:


Job Title: Senior Manager, Compliance


Location: Lagos

Job Description


  • Extract value from what we already have through divisional focused commercial activities such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.

  • Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within division, etc.

  • Maintain leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.




  • Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.

  • Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.

  • Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.

  • Provide technical leadership/advice and advisory services to line management enterprise-wide and MTNN leadership to enhance the formulation and development of framework, policies and guidelines and ensure compliance of MTNN operations with MTNN policies and procedures and all relevant statutory requirements and laws.

  • Review regulatory policies/legislation and provide advisory support to Management across MTNN ensuring the protection of MTN’s stakeholder interest.

  • Develop and maintain an enterprise-wide Compliance Manual and update internal processes and procedures as required due to regulatory changes.

  • Assist with developing and implementing a risk-based compliance monitoring and testing programme, identifying, assessing, monitoring and reporting all material compliance risks across MTNN.

  • Protect MTN assets by establishing compliance standards; anticipating emerging compliance trends; designing improvements to internal control structure enterprise wide.

  • Avoid legal challenges by understanding current and proposed legislation; enforcing regulations; recommending new procedures; complying with statutory/regulatory requirements.

  • Assist with preparing standard and ad-hoc information and data reports to regulators and other stakeholders as required.

  • Support in the development of an Ethics Framework and deployment of the framework across the organisation – Act as a Corporate Ethics enforcement agent and Ethical leader and contribute in no small measure in establishing a sustainable ethical culture.

  • Proactively identify, evaluate, mitigate and report on compliance, regulatory and reputational risks across MTNN.

  • Monitor observance of compliance regulations and coordinate with the BRM team.

  • Ensure the inclusion of the required level of risk analysis in relation tM&A transactions including requiring appropriate and timely risk analysis during the due diligence phase etc.

Job Condition:


  • Normal MTNN working conditions

  • May be required to work extended hours

  • Travel – local and international

Experience & Training


  • Minimum of 4 year tertiary qualification / Masters advantageous

  • Fluent in English and language of country preferable

  • LLB, BL

  • 10 years working experience which should include:

  • Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry

  • Worked across diverse cultures and geographies advantageous

  • 6 years’ experience in a regulatory affairs function including “hands-on” regulatory compliance strategy within a reputable and structured organization

  • In depth experience and understanding of the Nigerian telecommunications industry and regulatory framework

  • Effective stakeholder relationship management experience in a telecoms regulatory environment

  • Strong and effective business communication (verbal and writing skills)

  • Ability to plan and execute numerous complex projects under pressure

  • Demonstrated business acumen and superior judgment

  • Knowledge and experience of best practice compliance and governance frameworks, methodologies and emerging practice, compliance monitoring and risk assessments in the context of the Nigerian and global telecommunications industry.

  • Experience of communicating with regulators and assisting with regulatory enquiries and inspections.

Training:


  • On the job training

  • Post Graduate courses in Telecommunications Regulations – relevant courses, seminars, conferences and workshops to include:
    • Telecommunications Management training

    • Stakeholder Engagement

    • Competition Law

    • GSM conferences /Industry for a Management Development Program


Minimum qualification


Application Closing Date
18th February, 2016.


How to Apply
Interested and qualified candidates should:
Click here to apply online


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Senior Manager, Compliances at MTN Nigeria
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SM – Vendor/Alliance Management at MTN Nigeria


Posted: Feb 8, 2016




MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


We are recruiting to fill the vacant position below:


Job Title: SM – Vendor/Alliance Management


Location: Lagos

Job Description


  • Extract value from what we already have through partnership focused vendor management initiatives such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.

  • Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within division, etc.

  • Maintain leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.




  • Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.

  • Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.

  • Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.

  • Review market and contribute to the development of marketing strategies for MTNN EBU, demonstrating an understanding of MTNN direction and business strategies.

  • Develop, implement, and responsible for performance KPI’s and Metrics of vendor management program for multiple national programs.

  • Establish and maintain regular vendor governance process. Facilitate all meetings and provide readout to program leadership and key stakeholders.

  • Collaborate with stakeholders on administration of contracts to ensure performance, resource plans, and payments are met in adherence with the project plan.

  • Identify and escalate contractual issues problematic or inconsistent with company processes.

  • Develop vendor management processes and dashboards using advanced project management and analytics methodologies.

  • Create vendor notifications, participates in requests for proposals and various other contractual documentation.

  • Maintain current knowledge of relevant contractual procedures and practices to appropriately analyze terms and conditions of contracts

  • Evaluate operational issues and considerations in vendor contract enforcement, and work with key stakeholders to administer get well plans.

  • Create standardized material, forms, and documents for vendor contract administration and management.

  • Provide support to various teams in terms of contract documentation interpretation.

  • Exercise penalties, as appropriate, where a vendor’s performance is deficient.

  • Train and develop personnel in the effective use of tools, products, and procedures and delivers training.

  • Participate in tool selection and development of vendor management tools

Job Condition:


  • Normal MTNN working conditions

  • May be required to work extended hours

  • Regional, national and international travel

Experience & Training


  • Appropriate tertiary qualifications – Analytical background

  • 10 years’ work experience which includes:

  • Manager track record of 3 years or more; with at least 3 years in B2B

  • Worked across diverse cultures and geographies advantageous

  • 4 years management experience in telecommunication industry and customer negotiations

  • Experience in coaching/knowledge transfer role

Training:


  • Marketing Management and Decision Taking courses

  • Presentation skills

  • Management development programmes

Minimum Qualification


Application Closing Date
11th February, 2016.


How to Apply
Interested and qualified candidates should:
Click here to apply online


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SM – Vendor/Alliance Management at MTN Nigeria
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MTN Nigeria Recruits Senior Manager, Sales Enablement


Posted: Feb 8, 2016




MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.


We are recruiting to fill the vacant position below:


Job Title: Senior Manager, Sales Enablement


Location: Lagos


Job Descriptions


  • Extract value from what we already have through B2B focused sales enablement activities such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.

  • Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within division, etc.

  • Maintain leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.

  • Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.




  • Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.

  • Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.

  • Review market and contribute to the development of marketing strategies for MTNN EBU, demonstrating an understanding of MTNN direction and business strategies.

  • Develop detailed sales enablement plans in support of approved strategies in respect of EBU, organizing and monitoring resources and periodically reporting progress of plans.

  • Create messaging that allows the Sales force to have consistent, effective and engaging conversations with prospects and customers at each stage of the sales cycle

  • Develop a range of customer testimonials for external/internal use, including written case studies.

  • Conduct win/loss interviews and perform ongoing analysis.

  • Manage the rollout, adoption and knowledge transfer on best practices on how to leverage key sales tools across the sales cycle

  • Manage the content repository of sales tool assets

  • Measure the level of usage across tools to provide guidance on business impact, areas for improvement, and additional future projects

  • Help develop and implement a standard sales on-boarding program.

  • Collaborate in the development of a social media plan to support the product/solution/offering release, as well as its ongoing lifecycle management.

  • Lead or assist in the creation of enablement content for direct and indirect sales resources (e.g. playbooks, battle cards, scripts, presentations, training modules and demos).

  • Develop a suite of sales enablement tools that spans the sales cycle, enabling the Sales force to drive higher levels of efficiency, effectiveness and overall professionalism.

Job Condition:


  • Normal MTNN working conditions

  • May be required to work extended hours

  • Regional, national and international travel.

Experience & Training


  • Appropriate tertiary qualifications – Analytical background

  • 10 years work experience which includes:
    • Manager track record of 3years or more; with at least 3 years in B2B

    • Worked across diverse cultures and geographies advantageous

    • 4 years management experience in sales and marketing, strategy development and implementation

    • Experience in working with sales tools

    • Experience in coaching/knowledge transfer role

    • Marketing Management and Decision Taking courses

    • Presentation skills

    • Management development programmes


Minimum Qualification


  • BA, B.Ed, HND, B.Sc or B.Tech

Application Closing Date
9th February, 2016.


How to Apply
Interested and qualified candidates should:
Click here to apply online


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MTN Nigeria Recruits Senior Manager, Sales Enablement
Friday, February 5, 2016
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Ongoing Recruitment at MTN Nigeria

Company Description
MTN Nigeria is leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Title: Senior Manager – Vendor/Alliance Management

Job Description    
Extract value from what we already have through partnership focused vendor management initiatives such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.
Identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product, process innovation, structural changes within division, etc.
Maintain leadership in the ICT/Digital industry by influencing state, local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.
Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentor-ship, support, own division employee engagement projects, faculty roles, inter, intra talent mentor-ship, etc.
Review market and contribute to the development of marketing strategies for MTNN EBU, demonstrating an understanding of MTNN direction and business strategies.
Develop, implement, and responsible for performance KPI’s and Metrics of vendor management program for multiple national programs.
Establish and maintain regular vendor governance process. Facilitate all meetings and provide readout to program leadership and key stakeholders.
Collaborate with stakeholders on administration of contracts to ensure performance, resource plans, and payments are met in adherence with the project plan.
Identify and escalate contractual issues problematic or inconsistent with company processes.
Develop vendor management processes and dashboards using advanced project management and analytics methodologies.
Create vendor notifications, participates in requests for proposals and various other contractual documentation.
Maintain current knowledge of relevant contractual procedures and practices to appropriately analyse terms and conditions of contracts
Evaluate operational issues and considerations in vendor contract enforcement, and work with key stakeholders to administer get well plans.

Job Qualification
BA, BSc, HND

Job Location 
Lagos

Job Category
Engineering, Technical, ICT, Computer


Method of Application
APPLY HERE


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Ongoing Recruitment at MTN Nigeria
Thursday, January 28, 2016
no image

Career Opportunity at MTN Nigeria

Company Description
MTN Nigeria is leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Title: Senior Manager, Sales Enablement

Job Qualification
HND, BSc, BA

Job Location 
Lagos

Job Category
Sales, Marketing

Method of Application
APPLY HERE

Closing Date
9 February 2016


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Career Opportunity at MTN Nigeria
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