Customer Service Representative Needed At Possible and Affordable Solutions Limited

Possible and Affordable Solutions Limited – We design, produce and sell FURNITURE of all kinds; home, office, hotel, boutique, interior solutions/decorations. We are concerned with functions and aesthetics.

We are recruiting to fill the position of:

Customer Service Representative
Job Location: Lagos
  

Job Description

• Resolve customer complaints via phone, email, mail, or social media.


• Use telephones to reach out to customers.


• Greet customers warmly and ascertain problem or reason for calling.


• Assist with placement of orders, refunds, or exchanges.


• Advise on company information.


• Take payment information and other pertinent information such as addresses and phone numbers.


• Place or cancel orders.


• Answer questions about warranties or terms of sale.


• Suggest solutions whemalfunctionshas default.


• Attempt to persuade customer to reconsider cancellation.


• Inform customer of deals and promotions.


• Sell products and services.


• Work with customer service supervisor to ensure proper customer service is being delivered.

Educational and Experience
HND/BSc
1 year + Experience.
Digital Marketing Associate
Job Location: Lagos
 
 Job Description

• Devising strategies to drive online traffic to the company website.


• Developing and managing digital marketing campaigns


• Utilising a range of techniques including paid search, SEO and PPC.


• Overseeing the social media strategy for the company.


• Managing online brand and product campaigns to raise brand awareness.


• Managing the redesign of the company website.


• Improving the usability, design, content and conversion of the company website


• Responsibility for planning and budgetary control of all digital marketing


• Evaluating customer research, market conditions and competitor data.


• Review new technologies and keep the company at the forefront of developments in digital marketing.

Educational Qualification

• HND/B.Sc (or its equivalent).


• Experience: 2 years + in digital marketing.


• Candidates applying must be available for immediate employment.

Method of Application
Interested and qualified candidates should send their CV’s to: career@possibleandaffordable.com

Note: Candidates must be available for immediate employment.
Only candidates residing within Abuja will be considered.