VoguePay a leading online payment processor whose vision is to offer buyers and sellers a secure and easy-to-use means of transacting business online, hereby requests for suitably qualified candidate to fill the vacant position of:
Job Title: Fraud Control Officer
Job Description
The ideal candidate review result for potential fraudulent transaction and manage calls on fraud issues from operational departments, investigating leads from internal and external sources with proper follow-up and documentation.
Complete information requests and fraud tasks for assigned cases and provide superior customer service to internal and external customers.
Be responsible for making recommendations on how processes can be improved and policies modified.
Where appropriate, prepare case papers in accordance with Government Guidelines and Codes of Practice, to a suitable standard for submission for prosecution.
Maintain confidentiality and discretion in carrying out all the duties of the post.
Assist in the induction and training of staff in the prevention of fraud and abuses of the system,
Deal promptly with complaints other notifications relating to investigations.
Plan and undertake investigations into allegations of fraud and corruption of varying nature and complexity
Reduce fraud and corruption losses by efficiently and effectively investigating, preventing, detecting, analyzing, reporting and recovering losses.
Identify and utilize appropriate investigative techniques and technologies to achieve maximum efficiency and effectiveness.
Conduct formal tape-recorded interviews with suspects and witnesses in accordance with current legislation and Codes of Practice.
Where required and duly authorized, assist the police in the search of premises and questioning of suspects, including interviewing suspects at police stations.
Maintain quality and efficiency standards in accordance with policy, procedure and applicable Codes of Conduct.
Maintain to a high standard for record of each and investigation, and produce appropriate, timely reports to the Head of Fraud, Management unit and relevant Manager or Directors, as appropriate.
Qualification Required
BA, BSc, HND
Job Category
Finance, Accounting, Audit
Job Location
Lagos
Years of Experience
2 years
Method of Application:
Qualified Candidates should forward CV to careers@voguepay.com
Application Closing Date
Not Specified
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