Job Title
Regional Operation Manager
Location
Lagos
Job Field
Engineering, Technical, ICT, Computer
Job Description
Oversee the country maintenance and support in line with customer’s overall business strategy.
Assist PD, SDM and IT Infra Manager, in communicating the division’s strategic direction and objectives to all staff. Translate the strategy into specific deliverables for the unit.
Assist in the definition of customer’s IT strategy, plans, policies, projects and service levels.
Keep abreast of global and local best practice as it relates to the unit’s activities.
Continuously review the unit’s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.
Establish and maintain relationships with key internal and external stakeholders.
Oversee the implementation of the IT division’s policies and procedures and ensure the overall efficiency of the team’s service delivery.
Develop and monitor a proactive maintenance cycle on all applications and ensure regular updates of application documentation.
Ensure adherence to SLAs by IT vendors.
Review recommendations of the internal audit function relating to the unit’s policies, standards and guidelines and take action as required.
Implement the unit’s work programs and plans in line with agreed upon procedures and guidelines.
Manage inter-functional relations to ensure synergy across the various departmental functions.
Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives.
Perform any other duties as assigned by the management team.
Desired Skills and Experience
First degree or equivalent in a relevant discipline.
Should have field operation and management skills
Minimum of 4 years relevant work experience.
Bank working background is advantage
Have the ATM, Facility, IT, POS, supplier management experience is advantage
Method of Application
Forward CV to yanyushuang@huawei.com
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